SBI Two Wheeler Insurance FAQs

The change in premium amount does not depend solely on claims. It also depends on other factors like the model of the vehicle, the nature of the policy, etc. The premium usually depends on the claim experience of the company as a whole.

You need to visit the website ( www.sbigeneral.in) of SBI Two-Wheeler Insurance to avail of the claim form and the detailed list of cashless garages is also found on the website. 

The claim form is https://content.sbigeneral.in/uploads/86e13c2ae2d74ca696ffd9b6087a3f02.pdf

You should intimate your claim to the toll-free number of the call centre or send an email to the company.

Yes, add-ons are available with the two-wheeler insurance plans. You must remember that each add-on comes at an additional cost. When you choose add-on coverage, an additional premium needs to be paid for the same. You can also add Personal Accident coverage as an add-on along with the other add-ons like:

• Return To Invoice: 
  Company is liable to pay any financial shortfall, precisely the difference between the insured amount and the purchase price if the insured undergoes total loss or theft of the vehicle.
  
   

Protection of No Claim Bonus: 

The insured gets an opportunity of retaining the no claim bonus on renewal. The add on is available only once during the policy period.

No Claim Bonus accumulates in case the policyholder does not make any claim. The accumulated NCB offers you a lucrative amount in the policy premium of two-wheeler insurance if not claimed.

The incurred claim ratio for motor insurance claims under SBI Two-wheeler  Insurance is 87%.

IDV is the sum assured of the maximum claim the insurer pays if the insured vehicle is damaged or stolen. IDV is calculated as the selling price of the vehicle by the company subtracted by the depreciation i.e. when you buy the vehicle and start using it, the vehicle gradually starts becoming less valuable.

Yes, SBIG gives you the option to get add-ons at the time of buy and renewal as well.

Yes, you can change your details at the time of your policy renewal.

There is not any defined time anywhere. However, it is recommended that you renew your bike insurance policy before it expires.

You will suffer penalties for not having third-party insurance active. So you must prevent the situation from happening and renew your insurance policy as early as possible.

The time taken for submitting the details and making the payment is the time after which you can get your bike insurance policy renewed.

The SBIG offers 90 days as a grace period to prevent you from your NCB cancellation.

You can easily check your status after login into the official website and entering your details.

It is the ratio of total claims settled out of the received claim application.

For easy settlement, these below can help you-

• Pictures and video of the accident location
• Produce eyewitness
• Picture and video of the damaged bike

You can contact them at customer.care@sbigeneral.in

There may be some charges apply depending upon the type of changes you wish to make in your policy document.

Yes, it is possible.

Yes, you are allowed to do the same, and the unused premium will be refunded, provided you have submitted the alternate insurance proof.

Yes, the policy is transferrable to the new bike of yours. 

Under SBI zero depreciation add-on cover, the following risks are not covered:

• Claim made more than twice within a policy period.
• Normal wear and tear and repair and replacement due to that.
• Bikes with an age of more than 5 years.
• Total loss.
• Mechanical and electrical breakdown of the bike.
• Imported bikes.

Though the zero depreciation add-on offered by SBI General Insurance should be opted for by anyone who owns a bike to avoid the depreciation charge and the cost of repairing or replacing bike parts. Yet, it is best suitable for the following:

• New or inexperienced drivers
• Luxury bike owners 
• Sports bike owners
• New bike owners
• For those living in accident-prone zones

Yes, you will have to pay an additional premium amount to buy an SBI bike add-on cover in your basic bike insurance policy to use it to enhance the coverage of your protection under your insurance cover. The price of the opted SBI two-wheeler insurance add-on cover is to be specified in your policy document or online portal of the SBI General Insurance.

There are no limits to how many SBI bike add-on covers you can combine with your basic two-wheeler insurance policy. Hence, you obviously can buy as many SBI add-on covers as you want to add at a time.

You can purchase the SBI bike insurance add-on covers when purchasing the SBI bike insurance policy. Also, you can opt for add-on covers while applying for the renewal of your SBI bike policy.

You can simply mail them to customer.care@sbigeneral.in

You can either pay it in cash by visiting the branch or pay via online modes such as debit/credit card, or net banking by login into the website.

Yes, checking the status is a few clicks away. You can simply visit the website and do the same.

Yes, you can include n number of add-ons in your policy for get better protection.

The compensation you can receive from the company is INR 15 lakhs. However, it is mandatory to buy a PA Cover separately along with the policy.

You can simply log in using your registered mobile number and vehicle registration details to check your bike insurance status at SBI's official website.

You can either pay in cash at SBI's nearest branch or you can choose to pay with a debit/credit card or net banking at SBI's official website.

You can either call the toll-free number 1800-102-1111 or SMS "Claim" to 561612.

Yes, there is no worry. You can still get a claim even if someone else was driving the bike in your place.

No, since SBI offers a long-term package/bundled bike insurance third-party policy for 2 or 3 years, you are not required to renew it every year.

The following persons are suitable for the same:

• New bike owners/riders
• Riders who live in proximity of accident-prone areas
• People who have expensive two-wheelers with expensive parts

Yes, you can purchase the zero dep cover at the time of both purchase and renewal.

Unfortunately, you can only avail of this add-on with a standalone or a comprehensive insurance policy.

We recommend you not buy it if your bike is older than five years.

 

There is no restriction to it, but you should add this in new bikes or the bikes which are not so old.

No, only third-party insurance is mandatory. However, you are advised to have additional cover for better protection, such as SBI standalone bike insurance or comprehensive insurance.

You need to have at least a third-party insurance before getting a standalone one.

A premium calculator considers many factors such as IDV, engine cc, and add-ons for calculating the premium.

Yes, there is no restriction on buying them from the same company. 

Yes, it's allowed only when you have third-party insurance in existence.