National Insurance Company Limited

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National Insurance Company Limited

Owned by the Government of India, National Insurance Company Limited is among the four public sector general insurance companies in the country. The company was founded in Kolkata, West Bengal in the year 1906. After the General Insurance Business Nationalisation Act was passed, NIC became a subsidiary of the General Insurance Corporation of India. In 2002, the company finally became an independent general insurance company in the public sector.

With its presence in over 1730 branches in India and Nepal, the present workforce of National Insurance Company Limited is over thirteen thousand. NIC offers almost 300 insurance plans that offer services to individual customers, rural population, companies and industrial agents. 

The company offers: 

Let us take a detailed look at the various plans under National Insurance Company

National Insurance Car Insurance

Just like every motorised vehicle, it is mandatory for your car to have an insurance cover. National insurance offers the following options:

  1. Liability-Only Policies
    This kind of insurance is mandated under the Motor Vehicle Act, 1988. It covers your legal liabilities if your car accidentally causes damage to a third-party property or physical injury to another person, called a third party person. Your own damages will not be covered.
  2. Package Policy
    This is a more comprehensive kind of insurance. Along with the third-party liabilities it also offers cover to your own damages and losses that may be caused due to:
    • Accidental damages
    • Natural disasters such as earthquake and floods
    • Man-made Disasters such as riots and vandalism
    • Theft/ housebreaking
    • While being transported by rail, road, air, inland waterways, lift
  3. Standalone Own-Damage Car Insurance Policy
    When you have a liability-only car policy you have the option of increasing the coverage by opting for a standalone policy that would cover the losses you bear when your vehicle undergoes damage.
  4. Bundled Policy
    Under this policy all new cars purchased after 1st Sept, 2018, can opt for 1 year of own damage and 3 years of third-party cover.
  5. Add-Ons
    When you purchase an own-damage cover you have the option to include add-ons to your car insurance policy. The following add-ons are available for you to choose from:
    • Nil Depreciation
    • Invoice Protect
    • Engine Protect
    • NCB Protect
  6. Personal Accident Cover
    PAC is also included in case of accidental death or permanent disability to the owner-driver of the vehicle for death/injury up to INR 15 lakhs. The cover can also be taken for co-passengers.

National Insurance Two-wheeler Insurance

Though for most Indians a two-wheeler is the most affordable and convenient mode of transport, it brings with it a certain element of risk. This makes it all the more important to cover your two-wheeler with the right insurance plan.

  1. Liability Only Policy
    As discussed above, this kind of insurance is mandatory under the Motor Vehicle Act, 1988. If you hit something or hurt someone, it is called a third-party liability.
  2. Package Policy
    This kind of insurance offers a more comprehensive scope of cover. Along with the third-party liabilities, it also covers your own damages and losses caused due to:
    • Accidental damages
    • Natural disasters such as earthquake and floods
    • Man-made Disasters such as riots and vandalism
    • Theft/ housebreaking
    • While being transported by rail, road, air, inland waterways, lift
  3. Standalone Own-Damage Two-Wheeler Insurance Policy
    With a long term liability only cover, you have the option to increase the coverage by opting for a standalone policy. The own-damage cover would cover the cost of repair that you bear if your bike undergoes accidental or other kind of damage.
  4. Add-Ons Options
    By including add-ons to your two-wheeler insurance policy, you can greatly enhance the coverage offered by your standard own-damage cover. The following add-ons are available for you to choose from:
    • Nil Depreciation
    • Invoice Protect
    • Engine Protect
    • NCB Protect
  5. Personal Accident Cover
    There is a Personal Accident Cover that can be opted for. In case of accidental death or permanent disability of the owner-rider of the two-wheeler for the death/injury up to INR 15 lakhs. The cover can also be taken for pillion riders.

National Insurance Health Insurance 

National Health insurance plans are designed so that they can suit the insurance needs of customers from all economic backgrounds. These health insurance plans not only cater to coverage before, during, and after hospitalisation but also allow customisation. They not only help you save for a rainy day but also bring peace of mind.

Name of Insurance Plan

Main Features of the Plan

Corona Kavach Policy-National
  • A standard health insurance policy that covers COVID-19 treatment
  • Sum Insured from INR 50,000 to INR 5 lakhs
  • Covers:
    • Pre Hospitalisation of 15 days
    • Post Hospitalisation of 30 days
  • Entry Age from 18 years to 65 years
  • No pre-policy medical screening required
  • Also covers Home Treatment up to Sum Insured
  • Policy Term 3 ½ months, 6 ½ months or 9 ½ months
Aarogya Sanjeevani 
  • Standard health insurance plan that comes at an affordable price
  • Coverage from INR 1 lakh to INR 5 lakhs
  • One Plan covers the whole family
  • No pre-policy medical screening till 55 years
  • Covers AYUSH treatment
  • The option of Lifelong renewability
  • Tax benefits Under Section 80D
  • 5% Cumulative Bonus up to 50% for each claim-free year
National Mediclaim Plus Policy (Individual Plan)
  • Covers In-patient treatment expenses
  • Sum Insured from INR 1 lakh to INR 10 lakhs
  • Entry Age from 18 years to 65 years
  • Covers Allopathy, Homeopathy and Ayurveda up to 100% of SI
  • For each claim-free year your SI increases by 5%
  • 10% discount when you buy the policy online
  • Tax benefits under Section 80D of Income Tax Act, 1961
  • Covers mental illness, genetic disorders and HIV/AIDS
National Mediclaim Policy (Individual Plan) 
  • Sum Insured from INR 1 lakh to INR 10 lakhs
  • Entry Age from 18 years to 65 years
  • Covers Allopathy, Homeopathy and Ayurveda up to 100% of SI
  • Coverage for Self, spouse, newborn over 3 months, parents or parents-in-law, dependent children, brother (till 25 years of age), sister (if unemployed and unmarried)
  • Covers mental illness, genetic disorders and HIV/AIDS
National Parivar Mediclaim Plus Policy (Family)
  • Comprehensive health insurance plan that comes as a family floater variant
  • Sum insured from INR 6 lakhs to INR 50 lakhs, as per 3 coverage slabs
  • Covers AYUSH treatment without sub-limits
  • Maternity cover along with a newborn baby cover
  • Critical illness and outpatient treatments available as add-ons
  • 5% discount in premium for a claim-free year
  • Various discounts available
  • After 2 policy year
  • Policy Tenure 1, 2 or 3 years
National Super Top-Up Mediclaim Plan
  • A high threshold health insurance plan at an affordable price
  • Sum insured ranges between INR 3 lakhs to INR 20 lakhs
  • Deductible INR 2 lakhs to INR 10 lakhs
  • Cover for the whole family under one single policy
  • Entry Age
    • From 18 years to 65 years
    • Children 3 months to 18 years
  • Maximum age of entry 65 years
  • Coverage for Self, spouse, parents or parents-in-law, dependent children
  • Covers maternity expenses after the waiting period
  • No Claim Bonus of 5% for each claim-free year
  • Various discounts available
  • Policy Tenure 1 year
National Insurance Vidhyarthi Mediclaim Policy for Students
  • Covers students against medical uncertainties and accidents
  • The student must be from a Registered Educational Institution that is affiliated to a State Board or Council or University or AICTE or a Government Authority
  • Hospitalisation cover from INR 50,000 to INR 2 lakhs
  • Personal accident cover for the student for INR 50,000
  • Personal accident cover for guardians – 2 times the sum insured of hospitalisation cover
  • Policy Term 1 year
  • If more than 100 students are covered as a group, you can avail a 30% discount
  • Entry age 3 to 25 years
  • 5% cumulative bonus for a claim-free year
National Insurance Senior Citizen Mediclaim Policy 
  • An indemnity based health insurance plan for senior citizens
  • Available as Individual and Floater basis
  • Variants:
    • Plan A - 10 slabs, Sum Insured INR 1 lakh to INR 10 lakhs
    • Plan B - 10 slabs, Sum Insured INR 1 lakh to INR 10 lakhs, with additional features
  • Covers Allopathy, Ayurveda and  Homeopathy
National Parivar Mediclaim Policy (Floater Policy)
  • All your family members can be covered under this plan
  • Sum Insured from INR 1 lakh to INR 10 lakhs
  • Policy Term 1/ 2/ 3 years
  • Discounts on a long-term policy
  • Entry Age from 18 years to 65 years
  • Covers Allopathy, Homeopathy and Ayurveda up to 100% of SI
  • Includes up to 12 modern treatments
  • Tax benefits under Section 80D of Income Tax Act, 1961
  • Covers mental illness, genetic disorders and HIV/AIDS
National Critical Illness Policy 
  • Covers treatment expenses in case the policyholder suffers from a listed disease
  • Sum Insured INR 1 lakh to INR 75 lakhs
  • A fixed lump sum amount will be payable when the illness is diagnosed
  • Cover continues even after lump sum is paid
  • 2 Variants
    • Plan A covers 11 critical illnesses
    • Plan B covers 37 critical illnesses
  • Entry Age from 18 years to 65 years
  • Lifelong renewability
  • No Pre-Policy till 45 years of age
National Insurance Overseas Mediclaim Business and Holiday
  • A package policy that covers travel emergencies when you go abroad
  • Covers 3 categories of Travellers-
    • Business and Holiday
    • Employment and Study
    • Corporate Frequent Traveller
  • Different plans suiting different categories
  • Policy Term is equal to the trip duration
National Insurance Overseas Mediclaim Employment and Studies
  • A package policy that covers travel emergencies when you go abroad for higher education or employment purposes
  • Covers illnesses, medical evacuation, medical emergency visit, repatriation
  • Sum Insured $ 1.5 lakhs to $ 5 lakhs
  • Policy Term is equal to the trip duration

National Insurance Company Premium Payment Process

  • Online

To pay your premiums online you need to go to the official website or simply click the link given https://nicportal.nic.co.in/nicportal/signin/login and enter your login details. You can enter your policy details and make the payment through an electronic mode.

  • Offline

In case you wish to pay for the policy offline, you can visit a nearby branch office and make the payment through your credit/debit card or cheque or demand draft. 

National Insurance Company Policy Renewal Process

If you want to renew a National Insurance plan, you can choose either of the following two:

  • Online Method
    Go to the official website or click https://nicportal.nic.co.in/nicportal/signin/login and enter your login details. You can directly go to https://nicportal.nic.co.in/nicportal/online/home and enter your current policy number, put in the Captcha answer and click Renew Policy. You will then be able to see your policy details, if you wish to make any changes in your policy you can do it now, at the time of renewal. Once you are satisfied with the changes you can pay the premium and renew the policy.
  • Offline Method
    The policy can also be renewed by making the payment offline. You can visit a nearby branch office and make the payment through your credit/debit card or cheque or demand draft. 

National Insurance Company - Renewal of Expired Policy

Always take extra care to renew your policies on time, an expired policy will not fetch you any benefits.

1. Car and Two-wheeler Insurance
To get your lapsed policy renewed you would have to get in touch with customer care and raise a request for renewal. Thereafter, a company surveyor will come to assess your car/two-wheeler. Once the renewal is approved the surveyor will guide you to proceed further. You would have to produce the following documents:

  • Govt Authorised proof of Identification
  • Previous Insurance Policy papers
  • Drivers' Licnse
  • Copy of the RC


2. Health Insurance
You must get your policy renewed during the 30-day grace period if you want to continue with the coverage benefits. If your policy has lapsed get in touch with the customer care as soon as possible, and they would guide you about the renewal. Medical screening may be required depending on the policy that you have opted for. 

National Insurance Company Claim Process

The first step that needs to be taken when a claim is to be made is to notify the company by calling on 1800 345 0330 or sending an email at customer.support@nic.co.in. The company representative will explain the procedure to be followed. 

  1. Car and Two-wheeler Insurance
    A motor claim can be made in two ways:
    • Cashless Claims
      At a network garage, a company surveyor will inspect your vehicle within 24 hours. You would have to produce related documents, after which the approved claim amount will be intimated to the network garage. The payment will be made directly to the workshop.
    • Reimbursement Claims
      At a non-network garage, a company surveyor will inspect your vehicle. You would have to produce all policy-related documents. Once the vehicle is repaired, you would have to clear the bill on your own. You would then have to submit bills and receipts to the surveyor/ branch/ the company website. Your claim would be settled within 7 working days.
  2. Health Insurance
    • Cashless Claims
      For a planned treatment you need to find the empanelled hospital that would suit you the most. You must inform the TPA or the company 72 hours prior to the admission. When at the hospital you would have to submit the pre-authorisation form and all the relevant documents. Once verified your treatment would be approved. The company would settle your bills directly, however, you would have to pay for the uncovered expenses.
    • Reimbursement Claims
      If you seek treatment at a non-empanelled hospital, you need to inform the TPA or the company within 72 hours of admission at the hospital. At the time of discharge, you must collect all your treatment-related documents so that you can submit them and claim reimbursement.  Once all the documents are approved, you claim will be processed.

National Insurance Company Profile

India’s oldest general insurance company,  National Insurance Company, has always been a prominent member of the Indian insurance sector. In 2018, the company received Economic Times Iconic Brands Award in the general insurance category, for all-round Excellence in General Insurance category the company was awarded Economic Times-BFSI Best Brands 2016 and Samudra Manthan Best Insurer of the Year Award 2016. With numerous other accolades and awards in its name, the company is one of the most trusted and reliable companies in the country.

National Insurance Company Limited-Customer Care Details

Official Websitehttps://nationalinsurance.nic.co.in  
Email ID for Grievancescustomer.relations@nic.co.in 
Email ID for Querycustomer.portal@nic.co.in 
Email ID for Supportcustomer.support@nic.co.in 
Phone Number033-22831705
Fax Number 033-22831740
Toll-Free Number1800 345 0330
Company Address 

3, Middleton Street, Prafulla Chandra Sen Sarani,

Kolkata, West Bengal, 700071

National Insurance Company Limited FAQs

  • What are the different kinds of insurance plans offered by National Insurance Company?

    The company offers:

    1. National  Car Insurance
    2. National Two-Wheeler Insurance
    3. National Health Insurance 
    4. National Fire Insurance
    5. National Marine insurance
    6. National Engineering Insurance
    7. Rural Insurance

  • What travel oriental health insurance plans are offered by National Insurance?

    National Insurance company offers 2 kinds of overseas Mediclaim policies:

    1. National Insurance Overseas Mediclaim Business and Holiday
    2. National Insurance Overseas Mediclaim Employment and Studies

  • s a pre-policy medical test required when buying a National Insurance health plan?

    In case you are buying a plan that has a high sum insured or you are buying the plan at an older age, you may require a pre-policy medical test/screening.

  • What is the ICR of the National Insurance Company?

    In the financial year 2018-19, the company recorded an Incurred Claim ratio of 109.94%.