ACKO Bike Insurance Claim

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Insurance companies are the help that most people turn to in times of financial crisis. It makes one strong and content that the help is on its way. In order to get the help that one needs, policyholders first need to file a claim. By keeping its importance in mind, most insurers try to make this procedure as simple as possible for the policyholders. Let's look at the dos and don'ts of the ACKO two-wheeler insurance claim.

List of Documents Required During ACKO Bike Insurance Claim Settlement

The documents that you provide at the time of filing an ACKO two-wheeler insurance claim will determine how early or later your claim will be processed. The insurer needs these documents for verification and authentication purposes. If you fail to submit all the documents requested or falsify any data on the documents, your claim stands a chance of facing rejection. Following is the list of documents that you need to provide while making an insurance claim: 

Claiming after an Accident:

  • ACKO two-wheeler insurance claim form duly filled and signed
  • The original or the copy of the two wheeler insurance policy document
  • Photocopy of registration certificate book
  • Photocopy of FIR
  • Photocopy of driving licence
  • Original income tax receipts
  • Bills after the payments after the repair are complete
  • Cost of repairs an estimate

For Third-party Claims:

  • ACKO two-wheeler insurance claim form duly filled and signed
  • An original or copy of an insurance policy document
  • Photocopy of registration certificate
  • Photocopy of FIR
  • Photocopy of driving licence

Claiming after Theft: 

  • Original registration certificate book
  • Duly filled and signed forms 26, 28, 29, 30, and 35
  • 'No Trace Report' issues by Police of an insured two-wheeler
  • All sets of keys
  • Theft declaration issued by Regional Transport Office
  • Additional documents, if required by the insurer
  • Warranty card and service booklets

How to Make ACKO Bike Insurance Claim Online?

Following are the steps to file an ACKO two-wheeler insurance claim online that you must follow: 

  • Visit the official website of the ACKO two-wheeler insurance claim. You can even call on the toll-free number of ACKO to intimate the insurer about the accident.
  • Upon receiving the request for the claim, the insurer will contact you immediately.
  • You need to provide all the required details to the insurer, such as the time and place of an accident (preferably with photographic evidence), supporting documents, and other relevant information.
  • The surveyor will first assess all the proofs that you have provided. They will send a surveyor who will examine the situation carefully.
  • You need to provide all the documents to the surveyor as well.
  • On the basis of the photographic evidence and the assessment of the surveyor, an estimate of the repair cost will be decided, and the claim settlement procedure will begin.
  • While calculating the claim amount insurer will also calculate the deductibles.

How to Make ACKO Cashless Bike Insurance Claim?

Follow the following steps to file ACKO two-wheeler cashless insurance claim: 

  • Intimating the authorities after the incident is the first and the essential step you need to take in the direction of filing an insurance claim. The sooner you do it, the better it is for you. You can intimate claim for ACKO two wheeler insurance about the incident through the website or by calling them on the toll-free number.
  • After the request is put up, the claim insurer will contact you and send the surveyor.
  • You need to provide all the information and the proofs, photographic or the video graphic of the vehicle, after the incident. Along with the proof, you also need to submit the ACKO two-wheeler insurance claim form, duly filled along with all the required documents.
  • Surveyor will analyze everything and will make an estimate about the repair costs.
  • You can take your vehicle to the garage for the repairs that have a tie-up to the ACKO. You can either tow your vehicle or request an insurer for the towing of the vehicle.
  • An insurer will settle an insurance claim by paying all the repair costs directly to the garage. While settling the claim insurer will also take into consideration the deductibles. After all, finances are settled, you can take your vehicle home.

How to Make ACKO Reimbursement Bike Insurance Claim?

Follow the following steps to make the ACKO two-wheeler reimbursement insurance claim:

  • You can register ACKO two-wheeler reimbursement insurance claim through a website or by placing a call on a toll-free number. 
  • An insurer will send a surveyor for the damage assessment and estimate your vehicle's repair charges. You are encouraged to submit if you are in possession of the proof of the accident or after to the surveyor.
  • Submit a dully-filled claim form to the surveyor along with all the required documents. 
  • Choose the garage of your choice for the repair of your vehicle and make a payment of the repair costs. 
  • Submit the bills to the insurer for claim settlement. 
  • The insurer will look into the documentation and the bill to settle the claim.
  • After successful assessment, your claim will be settled minus all the deductibles. 

Common ACKO Bike Insurance Claim Rejection Reasons

Although the ACKO two-wheeler insurance claim procedure is simple, still there are certain scenarios in which your claim stands a chance of getting rejected. The insurance policy that you receive from your insurer after the purchase of the policy is actually a legal contract. You need to follow all the terms are conditions that are stated on it. Following are the instances that can avoid in getting your ACKO Two-Wheeler Insurance Claim settled:

  • The driver was under the influence of intoxicants such as alcohol or drugs when the accident occurred. 
  • An accident is occurred because of voluntary negligence from the driver.
  • The vehicle owner was driving the vehicle without a proper driving licence when the accident occurred. 
  •  Falsifying the claim.
  • Mechanical or electrical breakdown of the vehicle.
  • Not providing proof of the accident.  
  • If the vehicle owner fails to file the ACKO two-wheeler insurance claim in time, then the insurance claim will get rejected. 

ACKO No Claim Bonus

For every year that policyholder does not file a claim for insurance, it will earn them bonus points. These points are accumulated over tenure, and the policyholder is awarded a No Claim Bonus or NCB. The policyholder can utilize NCB to get discounts on the policy premium at the time of the policy renewal. 

ACKO Bike Insurance Claim FAQs

  • 1. What is the toll-free number for the ACKO bike insurance?

    The toll-free number of the ACKO two-wheeler insurance is 1800-266-2256, and the chargeable number is 1860-266-2256

  • 2. Can I purchase the ACKO bike insurance policy online?

    Yes, the ACKO two-wheeler insurance is available online for customers to purchase. 

  • 3. What is the claim settlement ratio of the ACKO bike insurance ?

    ACKO’s claim settlement ratio is 95.45% for two wheeler-OD portfolio for FY-2021-22.

  • 4. Can I check the status of my ACKO bike insurance claim online?

    Yes, you can check the status of the ACKO two-wheeler insurance claim online, by visiting the insurer website or ACKO app.

  • 5. How many days does ACKO take for bike insurance claim to settle?

    The claim will be settled after the verification of all the details. In fact, in cases of minor accidents, ACKO settles the claim within the same day. 

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