New India Car Insurance Claim

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In case of an accident, you can claim car insurance in New India while driving your car, which New India Assurance ensures. The damage may include you, your vehicle, or a third party. The company is bound to provide you the financial support according to the insurance policy you have purchased. 

New India car insurance claim satisfies all the conditions, where the policyholder can avail of cashless/reimbursement benefits at any of the network/non-network garages. New India car insurance claim settlement ratio is approximately 89.6%. It is one of the most trusted car insurance companies in the market when it comes to customer satisfaction. On this page, find more details regarding the same.

List of Documents Required During Claim Settlement

Documents play a crucial role in the entire New India car insurance claim process. The list of documents that are required while applying for a claim is given below:

  • A copy of the duly filled New India car insurance claim form
  • Copy of policy documents
  • Evidence showing premium paid (payment receipts)
  • Copy of FIR (in case of theft)
  • Insured vehicle registration certificate
  • Estimate of repairs, stamped receipt, bills and cash Memo of repairs
  • Driving licence
  • Verification of payment of road tax
  • Original bills and stamped receipts of the settlement stage

How to Make New India Car Insurance Claim Online?

The best part of the policy is that you can initiate the New India car insurance claim online by following the below-mentioned steps:

  • Visit the New India Assurance website
  • And click on the 'Initiate Claim' provided on the homepage
  • Fill out the New India car insurance claim form
  • The insurer's customer support will contact you soon and verify all the details provided by you
  • Provide all the required documents as the insurer asks

The New India claim settlement process can be initiated in two ways, namely cashless claim settlement and reimbursement claim. Let's discuss how both the processes are executed.

How to Make New India Cashless Car Insurance Claim?

The cashless claim process of New India Car Insurance company is very simply formulated. Check the steps to be followed below:

  1. Initiate the claim by informing the insurer about the incident as soon as possible. This can be done either by reaching customer support through a call on the company's toll-free number or reaching a New India representative or online by selecting the 'intimate a claim' option from their website homepage and filling the Claim form New India car insurance.
  2. The customer support of New India Assurance will reach out and will provide you with the claim reference number and other instructions. (Getting a claim reference number means your claim has been registered).
  3. Now, the insurer will assign a surveyor to examine the damage and loss suffered by you.
  4. After the surveyor verifies the damages sustained in the accident, you are required to provide all the necessary documents to the insurer.
  5. Upon verifying the documents, the company starts the claim settlement process instantly. You can check the New India car insurance claim status by visiting the company website.
  6. Then, get your car repaired easily through cashless claim service at network garages, as the company will pay the repair cost to the garage directly. The company also bears the towing charges of the car up to INR 1500 from the place of the accident to the garage.
  7. Pick your vehicle from the workshop as it gets repaired after paying the deductibles.

How To Make New India Reimbursement Car Insurance Claim?

You can register a reimbursement claim car insurance New India if you can't find a network garage nearby or want to repair your insured car at any other workshop. A reimbursement claim allows you to get compensation for the repair cost. The reimbursement claim process has been discussed below:

  1. Initiate the claim by informing the insurer about the incident as soon as possible. Lodge an FIR if required.
  2. The customer support of New India Assurance will reach out and will provide you with the claim reference number and other instructions. (Getting a claim reference number means your claim has been registered).
  3. Now, the insurer will assign a surveyor to examine the damage and loss suffered by you.
  4. After the surveyor verifies the damages sustained in the accident, you are required to provide all the necessary documents to the insurer.
  5. Then, get your car repaired easily at your preferred garages by paying from your pocket. 
  6. Submit all the original bills and receipts of car repair to the insurer to get the reimbursement. 
  7. Upon verifying the documents, the company starts the claim settlement process instantly and will reimburse your amount. 

Common New India Car Insurance Claim Rejection Reasons

The insurer also has the right to reject the New India car insurance claim initiated by the policyholder in the following cases:

  • The policy has expired
  • No evidence of the accident
  • Wrong information provided by the car insurance policyholder
  • Driver without driving licence/policy papers
  • Driver under the influence of intoxicants

New India No Claim Bonus

No Claim Bonus (NCB) discounts are offered by New India Assurance to the policyholder as a reward if, during an insurance tenure, not a single claim is filed. This bonus is important in lessening the premium cost for renewing an insurance policy.

New India Car Insurance Claim FAQs

  • 1. What is the New India car Assurance insurance claim settlement ratio?

    The New India Car insurance claim settlement ratio is approximately 89.6%.

  • 2. Can I claim car insurance New India if my car is damaged in the riots?

    That depends on the policy you have purchased. New India comprehensive car insurance policy covers damage suffered by the vehicle in a riot.

  • 3. Who decides the claim amount in case a third-party suffered loss during an accident?

    In case of third-party loss, the claim amount is evaluated by the Court of Law. 

  • 4. What proofs to show during New India car insurance claim if the vehicle is stolen?

    In the case of a stolen insured vehicle, a copy of FIR plus non traceable certificate are compulsory while claiming the insurance amount.

  • 5. How much discount does one get with New India no claim bonus?

    No claim bonus is important during the renewal of policy as one gets discounts ranging from 20% to 50% based on the type of car and the number of years for which no claim has been made.

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