SBI General Insurance - Bike/Two-Wheeler Insurance

Unexpected events can affect your health, vehicle, home, or travel plans, often bringing unplanned financial expenses with them. Having the right insurance can help you stay financially prepared for such situations and protect what matters to you.

Established in 2009, SBI General Insurance has grown its presence across India, offering a diverse range of general insurance solutions catering to retail, corporate, SME and rural segments. The company’s product portfolio includes health insurance, motor insurance, travel insurance, home insurance and other insurance solutions designed to meet the varied protection needs of individuals and businesses. With a combination of digital and physical distribution channels, SBI General Insurance aims to make insurance solutions accessible to customers across India.

Types of Two-Wheeler Insurance Plans Offered by SBI General Insurance

SBI General Insurance offers different types of two-wheeler insurance policies to help vehicle owners choose coverage based on their requirements. 

Comprehensive Bike Insurance
Comprehensive Bike Insurance provides broader protection by combining own damage cover and third-party liability cover. It can cover loss or damage to the insured two-wheeler due to covered events such as accidents, theft, fire and natural calamities, while also providing protection against legal liabilities arising from third-party injury, death or property damage. Coverage is subject to the applicable policy terms and conditions.

Own Damage Bike Insurance
Own Damage Bike Insurance covers loss or damage to the insured two-wheeler due to covered events such as accidents, theft, fire and natural calamities. It does not include third-party liability coverage and can be opted for when the two-wheeler already has a valid third-party insurance policy.

Third-Party Bike Insurance
Third-Party Bike Insurance provides coverage against legal liabilities arising from accidental injury or death of a third party or damage to third-party property involving the insured two-wheeler. Third-party motor insurance is mandatory in India for vehicles being used in a public place. However, this type of insurance does not cover loss or damage to the insured two-wheeler itself.

Important Note:

• Under the Motor Vehicles Act, 1988, third-party liability insurance is mandatory for two-wheelers plying on public roads in India. It provides protection against legal liabilities arising from third-party injury, death or property damage. 
• For a new two-wheeler, five years of third-party liability coverage is required. This can be purchased through a Bundled Policy, which generally combines one year of Own Damage cover with five years of Third-Party cover, or through a five-year Long-Term Liability Only Policy.

Benefits of Buying SBI General Insurance Bike/Two-Wheeler Insurance

Choosing the right bike insurance is not only about getting suitable coverage but also about having convenient access to support when you need it. With SBI General Insurance, you can benefit from:

• Convenient Online Purchase and Renewal

You can buy or renew your two-wheeler insurance online, making it easier to manage your policy without relying entirely on offline processes. SBI General Insurance also provides digital access to policy-related services through its website and mobile app. 

• Simple Claim Process

SBI General Insurance provides multiple ways to intimate a motor insurance claim, including through its website, mobile app, toll-free number and email. You can also track your claim status digitally. Once a claim is registered, the assessment and settlement process is carried out in accordance with the applicable policy terms and claim requirements. 

• Extensive Network of Garages

SBI General Insurance currently provides access to 9,277 network garages, offering customers a wide network for cashless motor repairs. For an eligible cashless claim, approved repair expenses are settled directly with the network garage, while the policyholder pays the applicable deductibles and other non-covered amounts. 

• Choice of Add-On* Covers

Depending on the policy selected, you can enhance your two-wheeler insurance with available add-on* covers for additional protection. 

• 24x7 Customer Support

SBI General Insurance provides 24x7 customer support through its toll-free helpline for assistance with motor insurance claims and other service requirements. Customers can also use digital channels to intimate and track claims. 

• Digital Policy Management

The SBI General Insurance mobile app allows policyholders to access policy documents, renew policies, intimate claims, and locate network garages. This provides a convenient way to manage several insurance-related requirements digitally.

*Add-ons are optional and are available on payment of an additional premium, subject to the applicable policy terms and conditions.

What is Covered Under SBI General Insurance Two-Wheeler Insurance Plans?

Depending on the type of policy selected, SBI General Insurance’s Two-Wheeler Insurance can provide coverage against a range of risks involving your bike as well as third-party liabilities. Key inclusions may include:

Third-Party Liabilities

Covers legal liabilities arising from injury or death of a third party or damage to third-party property caused by the insured two-wheeler. Third-party liability insurance is mandatory for vehicles plying on public roads in India.

Accidental Damage

Covers loss or damage to the insured two-wheeler resulting from an accident or collision, subject to the applicable policy terms and conditions.

Man-Made Events

Provides coverage for damage to the insured two-wheeler due to covered man-made events such as riots, strikes and malicious acts.

Natural Calamities

Covers damage to the insured two-wheeler caused by specified natural events such as floods, cyclones, earthquakes, storms and landslides, as defined under the policy.

Fire-Related Damage

Provides coverage for loss or damage to the insured two-wheeler due to covered events such as fire, explosion, self-ignition or lightning.

Theft or Total Loss

Provides financial protection if the insured two-wheeler is stolen or suffers total loss, with the claim amount determined according to the applicable policy terms and the vehicle's Insured Declared Value (IDV).

Note: The exact inclusions depend on the type of two-wheeler insurance policy selected. Third-party insurance does not cover own damage to the insured vehicle, while own damage insurance does not provide third-party liability cover.

What is Not Covered Under SBI General Insurance's Two-Wheeler Insurance Plans?

Like any motor insurance policy, SBI General Insurance Two-Wheeler Insurance comes with certain exclusions that are important to understand before choosing a plan. These are situations or types of loss for which coverage may not be available under the policy.

It is important to understand the situations in which your bike insurance may not provide coverage. Common exclusions include:

• Mechanical or electrical breakdowns: Damage arising solely from mechanical or electrical failure is generally not covered. 
• Riding under the influence: Loss or damage occurring while the rider is under the influence of alcohol or drugs is not covered. 
• Normal wear and tear: Expenses related to repairing or replacing parts due to regular wear and tear are excluded. 
• Inactive policy: Loss or damage occurring when the two-wheeler insurance policy is not active is not covered. 
• Unlawful activities: Accidents arising from unlawful activities, such as racing, are excluded from coverage. 
• Outside geographical limits: Incidents occurring outside the geographical area specified under the policy are not covered. 
• War-related events: Loss, damage or injury arising from war and related events are excluded. 
• Invalid driving licence or underage riding: Loss or damage occurring when the vehicle is being ridden by a minor or by someone without a valid driving licence is not covered. 
• Injury or death of the insured person: The standard bike insurance cover does not cover injury or death of the insured person while riding the two-wheeler. Applicable Personal Accident Cover should be considered separately. 
• Riding without a helmet: Expenses arising from an accident or injury while riding without a helmet are not covered.

Is SBI General Insurance Bike Insurance Good?

SBI General Insurance Bike Insurance can be a good choice for two-wheeler owners looking for reliable coverage along with convenient policy and claims support. Some key reasons to consider it include:

• Multiple Coverage Options: Choose from Comprehensive, Own Damage and Third-Party Bike Insurance based on your coverage requirements. 
• Extensive Network of Garages: Access a wide network of garages for cashless repairs for eligible claims. 
• 24x7 Customer Support: Get round-the-clock assistance for policy and claim-related requirements. 
• Simple Claim Process: Convenient claim intimation and tracking options help make the claims journey easier. 
• Digital Convenience: Buy, renew and manage your bike insurance through SBI General Insurance’s digital channels. 
• Add-On* Covers: Enhance your protection with available add-ons*, ranging from Zero Depreciation Cover to Return to Invoice Cover.*Add-ons are optional and are available on payment of an additional premium, subject to the applicable policy terms and conditions. 

Best Add-Ons* for Bike Owners

Add-on* covers can help enhance the protection offered by your SBI General Insurance bike insurance policy. Depending on your bike and coverage requirements, you can consider the following:

Roadside Assistance

Provides assistance during unexpected breakdowns, including services such as towing, flat tyre assistance, battery jump-start and fuel delivery, subject to policy terms. 

Zero Depreciation Cover

Helps reduce depreciation-related deductions on covered bike parts at the time of claim settlement, which can help lower your out-of-pocket repair expenses. 

Consumables Cover

Covers specified consumable items used during eligible accident-related repairs, such as engine oil, lubricants, nuts, bolts, screws and brake oil, which are generally not covered under the standard policy. 

Return to Invoice Cover

Provides protection in case the insured bike is stolen or declared a total loss by covering the applicable invoice value instead of only the depreciated value, subject to the add-on terms and conditions. 

*Add-ons are optional and are available on payment of an additional premium. Availability, coverage and eligibility may vary depending on the policy selected and applicable terms and conditions.

How to Buy a SBI General Insurance’s Two-Wheeler Insurance Policy Online?

Buying bike insurance online for your two-wheeler through the SBI General Insurance website is a simple process. Follow these steps:

Step 1: Enter Your Bike Details

Visit the SBI General Insurance website and enter your bike registration number, mobile number and PIN code. Click ‘Proceed’ to continue.

Step 2: Choose Your Insurance Cover

Review the available coverage options, features and add-ons*. Select a suitable bike insurance policy based on your vehicle protection requirements.

Step 3: Provide the Required Details

Enter the requested information, including proposer details, EIA details and nominee details, as applicable.

Step 4: Make the Payment

Review the policy details and complete the payment online using the available payment options. Once the process is successfully completed, the policy document is sent to your registered email address.

SBI General Insurance Two-Wheeler Insurance Claim Process

SBI General Insurance offers both cashless and reimbursement claim options for bike insurance. The process varies depending on the type of claim you choose.

Cashless Claim

1. Inform SBI General Insurance: Call 1800 102 1111 or email customer.care@sbigeneral.in and provide the relevant policy and claim details. 
2. Register the Claim: Once the claim is registered, SBI General Insurance will provide a Claim Reference Number for further communication. 
3. Submit the Required Documents: Provide the relevant documents, such as your Driving Licence, RC copy and FIR copy, wherever applicable and as required under the policy terms and conditions. 
4. Vehicle Inspection: SBI General Insurance will arrange for an inspection of the vehicle. If the claim is reported on a working day, the inspection will be conducted within 24 hours; claims reported on a Sunday or public holiday will be inspected on the next working day. 
5. Get the Vehicle Repaired: Once the cashless facility is confirmed, the vehicle can be repaired at the applicable network garage, and SBI General Insurance will settle the approved amount directly with the garage. 
6. Pay Applicable Expenses: You will need to pay the applicable deductible, depreciation, salvage and other non-payable amounts, as advised following the assessment. 

Reimbursement Claim

1. Inform SBI General Insurance: Call 1800 102 1111 or email customer.care@sbigeneral.in with your policy and claim details. 
2. Register the Claim: SBI General Insurance will provide a Claim Reference Number once the claim has been registered. 
3. Submit the Required Documents: Provide documents such as your Driving Licence, RC copy and FIR copy, wherever applicable and as required under the policy. 
4. Vehicle Inspection: SBI General Insurance will arrange for the vehicle to be inspected. If reported on a working day, the inspection will be conducted within 24 hours; otherwise, it will be conducted on the next working day. 
5. Get the Vehicle Repaired: After the inspection, you can proceed with the repairs and make the applicable payment. 
6. Submit the Bills: Submit the repair bills, payment receipts and relevant policy details to SBI General Insurance. The reimbursement will be processed within 7 working days after completion of the required documentation, as stated in the provided process.

How to Revive a Lapsed or an Expired SBI General Insurance's Two- Wheeler Insurance Plan?

If your bike insurance policy has expired, renewing it as soon as possible can help restore your insurance coverage. The process may vary depending on how long the policy has remained inactive.

1. Check Your Previous Policy Details: Keep your expired policy number and vehicle details handy to begin the renewal process. 
2. Visit the SBI General Insurance Website: Go to the bike insurance renewal section and enter the required policy and vehicle information. 
3. Review the Available Coverage: Check the coverage, premium and other applicable policy details before proceeding. 
4. Complete Vehicle Inspection, If Required: Depending on the policy and the period for which it has remained expired, a vehicle inspection may be required before renewal. 
5. Pay the Renewal Premium: Make the applicable payment to complete the renewal process. 
6. Receive Your Renewed Policy: Once the renewal requirements are successfully completed, the renewed policy will be issued. 

Note: Coverage is not available for the period during which the policy remains expired. Renewal requirements, including vehicle inspection, may vary depending on the policy and the duration of the break in coverage.

Expert Verdict:

SBI General Insurance Bike Insurance is a strong option for two-wheeler owners looking for a combination of coverage flexibility, convenient digital services and accessible claims support. The availability of different policy types makes it easier to choose protection according to individual requirements, while the extensive garage network and 24x7 customer support add to the overall convenience.

Although factors such as premiums, deductibles and add-on* costs should be considered, these are standard aspects of motor insurance. For customers who value multiple coverage options, digital accessibility and the backing of an established general insurer, SBI General Insurance’s Bike Insurance makes a compelling choice.

Who Should Buy SBI General Insurance Bike Insurance?

SBI General Insurance Bike Insurance can be considered by anyone who owns a two-wheeler and wants financial protection against covered risks. Third-party bike insurance is mandatory in India, while bike owners looking for broader protection can opt for Comprehensive or Own Damage coverage, depending on their requirements.

• New Bike Owners: New two-wheeler owners can opt for suitable coverage to protect their vehicle against covered risks while meeting mandatory third-party insurance requirements. 
• Daily Commuters: If you regularly use your bike for travelling to work, college or other everyday journeys, appropriate bike insurance can provide financial protection against covered accidents, damages and third-party liabilities. 
• Owners Looking for Broader Protection: A Comprehensive Bike Insurance policy can be suitable for those looking for both Own Damage and Third-Party Liability coverage under one policy. 
• Owners with Existing Third-Party Cover: Those who already have valid third-party insurance can consider Own Damage Bike Insurance for protection against covered loss or damage to their own two-wheeler. 
• Owners Looking for Mandatory Third-Party Cover: Those who primarily need to fulfil the legal requirement for third-party insurance can opt for Third-Party Bike Insurance. 
• Customers Looking for Added Protection: Bike owners who want to enhance their coverage can consider available add-on* covers, subject to the policy selected, applicable terms and payment of an additional premium. 
• Digitally Savvy Customers: Those who prefer the convenience of buying, renewing and managing their bike insurance through digital channels can consider SBI General Insurance Bike Insurance.

SBI General Insurance Two-Wheeler Insurance Customer Care Number

For queries related to SBI General Insurance Two-Wheeler Insurance, customers can contact SBI General Insurance through its toll-free customer care numbers:

Toll-Free: 1800 22 1111 / 1800 102 1111
 Email: customer.care@sbigeneral.in

For bike insurance claims, customers can call 1800 102 1111 or email SBI General Insurance with their policy and claim details.SBI General Insurance Two-Wheeler Insurance Contact Information