Shriram General Insurance
Shriram General Insurance Company Limited is a joint venture between Shriram Capital Limited and Sanlam Limited. Sanlam Limited is a South African financial group and Shriram Capital Limited is an Indian company that offers financial services. Established in 2008, the company has introduced various insurance plans and products that are customer-specific and affordable. In September 2012, the stake the Sanlam limited was transferred to Shriram Capital Limited. Let us take a look at the various kinds of insurance plans offered by the company:
- Shriram General Car Insurance
- Shriram General Two-Wheeler Insurance
- Shriram General Travel Insurance
- Shriram General Personal Accident Insurance
- Shriram General Home Insurance
- Shriram General Marine Insurance
- Shriram General Overseas Travel Insurance
- Shriram General Engineering Insurance
- Shriram General Fire Insurance
Let us take a look at some of the plans offered by the company.
Shriram General Car Insurance Plans
When you invest your hard-earned money in a valuable car, it is only imperative that you select the right car insurance policy for it. Let us take a look at the various options that Shriram Car Insurance brings for you:
Shriram General Third-Party Car Insurance (3 Years)
For every car, it is mandatory to have a third-party liability cover. The liabilities you face when your car causes damage or injury would be taken care of, your own-damages will not be covered. The cover includes:
- Third-Party Property Damage- The cover will take care of the damages that are caused to third-party assets and properties.
- Third-Party Injury- The cover will pay for the hospitalisation expenses, loss of job etc. when your two-vehicle causes physical injury to a third-person.
As per the recent guidelines of the IRDAI, all new private cars that are bought after 1st September 2018, will have to buy insurance for 3 years.
Standalone Own-Damage Cover
Third-party liability will not cover your own-damage, so if you already have the mandated cover, you can buy a stand-alone damage car insurance cover. The following damages will be covered:
- Robbery of the car
- Road accident/collision
- Damages caused by natural disasters like lightning, floods, landslides, earthquakes etc and man-made disasters like-riots, terrorist activities, vandalism etc.
- Transportation by rail, road, lift or inland waterways
Private Car Package Policy
Shriram General car insurance lets you be in control. You have the confidence to deal with all the road-related risks your car may face. This comprehensive policy not only covers the own damages but also covers third-party liabilities and you wish to enhance the cover further there are numerous add-ons that you can select.
Bundled Motor Private Car Insurance
Under the guidelines of the IRDA, you can now cover your car for third-party liabilities for 3 years and own-damages for 1 year. As mentioned above, third-party liabilities will cover the loss and damage of the third-party, and own-damage will cover the following:
- Robbery of the car
- Road accident/collision
- Damages caused by natural disasters like lightning, floods, landslides, earthquakes etc and man-made disasters like-riots, terrorist activities, vandalism etc.
- Transportation by rail, road, lift or inland waterways
- Personal Accident Cover
The personal accident cover is a compulsory cover for the owner/driver for INR 15 lakhs. If you want, you can opt to extend this cover for the co-passengers for INR 2 lakhs per passenger.
Add-On Covers
With Shriram Insurance, you have the option to include the following add-ons in your base policy:
- Zero Depreciation Car Insurance Cover
This cover helps you avoid the loss of depreciable parts that are repaired/ replaced. - Daily Reimbursement
You get a daily allowance when your car is under repair. - Return to Invoice
When your car goes for total loss or gets stolen, you will be compensated with the invoice value. - Personal Belongings
This cover safeguards your loss of car accessories, electronic equipment from your locked vehicle. - Emergency Transport and Hotel Expenses
Emergency transport and stay in a hotel will be arranged when your car breaks down. - Key Replacement
In case your car keys get stolen or lost, the same will be replaced by the company. - Multicar Rebate
If you buy the cover for more than 1 car, you can extend the cover and also avail discounts.
B. Shriram General Two-Wheeler Insurance Plans
In India, it is mandatory for every motorised vehicle that moves on the road to have a basic insurance cover, under the Motor Vehicles Act, 1988. You must therefore always keep your two-wheeler insured as it would not only keep you safe from legal troubles but also help you deal with the risks of being on the road. Let us take a look at the different aspects of two-wheeler insurance.
Shriram General Third-Party Two-Wheeler Insurance (5 Years)
Third-party liability refers to the liabilities that you face when your two-wheeler/bike causes damage or injury to third-party property or person. The liabilities are taken care of by the company, however, your own-damages are not covered. As per the recent IRDAI guidelines, two-wheelers need to have TP insurance for a period of 5 years.
Standalone Own-Damage Cover
You now know that the third-party liability bike insurance will not cover your own-damage. However, if you wish to extend the cover to your two-wheeler, you can buy a stand-alone damage cover when you have third-party cover already. The damages caused to your two-wheeler because of the following reasons will be covered:
- Robbery of the two-wheeler
- Road accident/collision
- Damages caused by natural disasters like lightning, floods, landslides, earthquakes etc. and man-made disasters like-riots, terrorist activities, vandalism etc.
- Transportation by rail, road, lift or inland waterways
Two-Wheeler Package Policy
A package policy is a more comprehensive kind of policy that covers both- third-party liabilities along with the own-damage cover. Such a policy gives you the confidence to deal with all the everyday road-related risks your two-wheeler faces. This policy also gives you the option to enhance the cover further by including add-ons.
Bundled Motor Two-Wheeler Insurance
As mentioned above, you now have to cover your two-wheeler for third-party liabilities for a period of 5 years and own-damages for 1 or more years. As mentioned above third-party liabilities will cover the loss and damage of the third-party, and own-damage will cover the following:
- Theft of the two-wheeler
- Damages caused by natural disasters like lightning, floods, landslides, earthquakes etc
- Man-made disasters like-riots, terrorist activities, vandalism etc.
- Road accident/collision
- Transportation by rail, road, lift or inland waterways
Personal Accident Cover
This is a compulsory cover for the owner/rider for INR 15 lakhs. If you want, you can opt to extend this cover for the pillion rider for INR 1 lakh.
- Add-On Covers- With Shriram Insurance you have the option to include the Zero Depreciation Cover add-on in your base policy.
- You can also go for-Geographical Extension Cover, Pillion Cover and Electrical & Electronic Accessories Cover C.
Shriram General Travel Insurance Plans
When you take a trip outside the country, be it for business or pleasure, there are risks involved that can not only cause disturbance to your peace of mind but also put you in a crisis. Travel insurance is a great way to ensure that you and your family are well covered even when you are away from home. Shriram General Travel Insurance plans offer not only coverage for medical expenses but also loss of transport, accidents and other liabilities along with many other benefits and advantages.
Type of Insurance | Main Features of the Insurance Plan |
Shri Travel Policy |
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Shri Travel Plus Policy |
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Shri Travel Elite Policy |
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Shriram General Personal Accident Insurance Plan
Life is full of unpredictabilities, minor and major accidents are certain to happen. Shriram General Insurance offers personal accident cover against accidents that can result in death and disability. The compensation paid depends on the severity of the injury. The plans offer additional benefits such as transportation of mortal remains, hospitalisation cover and other medical reimbursements. Here are the eligibility criteria of the plan
Eligibility | |
Age of Entry |
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Maximum Age of Renewal |
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Pre-medical Check-Ups |
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Sum Insured |
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Shriram General Insurance Company - Premium Payment
To pay your premiums, the company allows both online and offline methods. Though for most customers an online method is more convenient you can choose any way that you prefer.
- Online Method
To make your premium payment online, you need to visit the company website and select the policy you wish to pay for. You can pay through:- Net Banking
- Credit Card
- Debit Card
- Offline Method
If you wish to personally visit a branch office, you can do that too and pay through cheque or cash. You can also make the payment through a trusted company agent/ broker.
Shriram General Insurance Company - Renewal of Policy
Shriram General Insurance makes car insurance renewal quick and hassle-free. You can renew your policy online as well as offline.
- Online Method
You can visit the company website and go to “Renewals”. You would then have to enter the expiry date on the online form and then check the policy details. Once you make the payment, your policy would be renewed. - Offline Method
You also have the option of renewing your policy offline, for which you can visit the nearest branch office. Fill in the required paperwork, make the payment and your policy would be renewed. To find a branch office in your locality click https://www.shriramgi.com/Branch_Details.aspx.
Shriram General Insurance Company - Renewal of Expired Policy
If your motor insurance has expired and your vehicle meets with an accident, you would not be able to make any claim. Being without insurance will also land you in legal trouble. So if your insurance policy has expired, get in touch with the customer care as soon as possible. Put in a request to process the renewal. They will then send a company surveyor to assess your vehicle. You will then receive instructions to make the payment and renew your policy.
Shriram General Insurance Company - Claim Procedure
To intimate a claim, you can visit the company website and go to ‘claim intimation’, or you can simply click https://www.shriramgi.com/insurance-claim-intimation-online.html. You would have to enter your policy details and registration number/ engine number/chassis number. Click “submit” and your claim would be reported. A company executive will soon be in touch with you. You can also intimate a claim by calling 1800-300-30000 (Monday - Sunday from 4 am to 12 midnight) or 1800-103-3009 (Mondayto Sunday from 9:30 am - 5:30 pm).
To check your claim status, click https://www.shriramgi.com/insurance-claim-status-online.html.
- Cashless Claims
If you wish to get a cashless claim, you have to go to a network garage. After intimating your claim, your vehicle would be inspected by a surveyor. After his approval/confirmation, your vehicle will undergo repair. You would be required to submit the claim form, which can be obtained from the surveyor or can be downloaded from the company website. The company would then settle the claims with the garage directly. You would have to pay for the uncovered expenses on your own. - Reimbursement Claim
However, if you get the vehicle repaired at a non-network garage, after the inspection, you can get the vehicle repaired. You would have to clear the bills out of your pocket. Thereafter, you can get in touch with the company and submit the bills, claim form and other required documents. Once all the paperwork is completed, the company will verify it. Post verification and approval, your claim will be processed and the reimbursement amount will be sent to your bank account.
Shriram General Insurance Company Limited - Company Profile
Shriram General Insurance strives to focus on addressing the insurance needs of its customers, with an extra emphasis on the underserved sections of the economy. The company is trying to redefine the parameters of the insurance industry and is laying special attention on innovative yet practical insurance plans and products.
Shriram General Insurance Company Limited - Customer Care Details
Official Website | https://www.shriramgi.com |
Fax Number | 0141-2770692, 0141-2770693 |
Toll-Free Number | 1800-300-30000 (Monday to Sunday from 4 am to 12 midnight) 1800-103-3009 (Monday to Sunday from 9:30 am - 5:30 pm) |
Company Address | E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur, Rajasthan - 302022 |
Shriram General Insurance FAQs
What is the latest ICR for Insurance Company?
The company recorded an Incurred Claim Ratio of 68% in the financial year 2018-19.
How will I receive my policy documents/papers?
The company will send you the policy information via SMS and email on the registered mobile number and email respectively. You can download and print the same if you want a hard copy of the policy.
How long will my claim process take? Can I check my Shriram Car Insurance claim status online?
Once all documents are submitted, your claim will be settled within 7 working days. To check your claim status, click https://www.shriramgi.com/insurance-claim-status-online.html.
What documents are required at the time of making a car claim?
- You would be asked to produce the following documents:
- Your policy papers
- Duly filled and signed claim form
- Registration Certificate of the vehicle
- Driving License
- FIR, if lodged