Our ISNP

PRE SALE

Procedure

Filling up the proposal form

Customer must fill up the basic details for buying insurance policy from the portal/App. Depending on the Insurance type / category opted /selected, Customer need to provide Personal details like Gender, DOB, Smoker/nonsmoker, income, occupation type, education level, Car/motor details and lumpsum coverage required at claim stage, etc.

Payment for the policy

After filling all the necessary information as per the application/ proposal, Customer would be redirected to the payment gateway and would be required to choose a payment mode using one of the following payment options: Credit Card, Debit Card, Internet banking, UPI or e-wallet etc.After choosing the payment mode, customer would need to enter the payment details and proceed to make the payment. Upon successful completion of the payment, customer would be redirected to a payment confirmation page. Customer would get a copy of the insurance policy through email to your registered email ID after policy Issuance

Service TAT – Life/ Health/ General Insurance

In accordance with Schedule II of the Insurance ecommerce guidelines issued by IRDAI on 9th March 2017, Paytm Insurance Broking Private Limited as an ISNP follows the following service TAT’s for online sale of Insurance products:

POST SALE

Procedure

This section has information on the processes and timelines for post sales servicing activities. If in case, Customer wants to take benefit of any of these services, he/she may do so by Logging into Paytm website/Application and raising policing servicing request

Service TAT – Health Insurance

In accordance with Schedule III of the Insurance ecommerce guidelines issued by IRDAI on 9th March 2017, Paytm Insurance Broking Private Limited as an ISNP follows the following service TAT’s for online sale of Health Insurance products:

Service TAT – Life Insurance

In accordance with Schedule III of the Insurance ecommerce guidelines issued by IRDAI on 9th March 2017, Paytm Insurance Broking Private Limited as an ISNP follows the following service TAT’s for online sale of Life Insurance products:

Service TAT – General Insurance/ Motor & Two-Wheeler

In accordance with Schedule III of the Insurance ecommerce guidelines issued by IRDAI on 9th March 2017, Paytm Insurance Broking Private Limited as an ISNP follows the following service TAT’s for online sale of Motor & Two-Wheeler Insurance products: