A Guide to Checking HDFC ERGO Car Insurance Claim Status

HDFC ERGO General Insurance Company Limited is one of India's most reputed general insurance providers. This company was formed due to the collaboration between HDFC Ltd. and ERGO International AG.

The company offers insurance products in the retail space as well as the corporate space. It provides products like car insurance, two-wheeler insurance, travel, health, personal accident and home for retail customers, and property, liability and marine for corporate users. 

HDFC ERGO General Insurance Company Limited has over 200 branches across 170+ cities in India. Moreover, the company is the employer of over 9,700 professionals. 

HDFC ERGO General Insurance Company's car insurance claim tracking is as convenient as its claim registration process. You can check your comprehensive, third-party, or own-damage auto insurance claim status by visiting HDFC ERGO's official website or the IIB portal launched by the Insurance Regulatory Development Authority of India (IRDAI). 

This blog presents a step-by-step guide to checking HDFC ERGO's comprehensive, third-party, or own-damage auto insurance claim status. 

HDFC ERGO Car Insurance: How to Check Claim Status

HDFC ERGO General Insurance Company's claim settlement record is among the highest in the industry. It has also received the prestigious 'iAAA' rating from ICRA for its excellent claims-paying ability. The company has also received an ISO certification for its streamlined policy issuance, claim services, and customer service across all branches in India. 

HDFC ERGO General Insurance Company Limited offers the following types of car insurance policies and add-ons to Indian car owners. Let's check a brief on HDFC car policies and add-ons before reading the guide for claim status.

Types of HDFC ERGO Car Insurance Policies

• Comprehensive car insurance
• Third-party car insurance
• Standalone own damage (OD) car insurance

Car Insurance Add-ons

• Engine and gear box protection Cover
• Zero depreciation car insurance
• Return to invoice
• No-claim bonus protection
• Emergency assistance cover
• Consumable cover
• Loss of personal belonging
• Downtime protection

It is good to note that you can register your claim if you hold any of the car insurance policies or add-on covers mentioned above. 

You can check HDFC ERGO's comprehensive, third-party, or own-damage car insurance claim status in two ways - by visiting HDFC ERGO's official website or entering your policy details on the IIB portal launched by the Insurance Regulatory Development Authority of India (IRDAI). The following sections describe each way in detail. 

Checking HDFC ERGO Claim Status - Through HDFC ERGO's Official Website

HDFC ERGO General Insurance Company provides a feature-rich 'Self-Help' website that policyholders can visit to check their claim status. Besides tracking the claim, you can also use the 'Self-Help' website to fetch information about your car insurance policies, transfer motor insurance, edit or cancel a policy, read policy documents, intimate claims, and raise or track policy requests. 

To check HDFC ERGO comprehensive, third-party or own-damage car insurance claim status, follow the steps mentioned below:

• Visit HDFC ERGO General Insurance Company's Self-Help page.
• Click on the 'claims' icon and then on to 'track'.
• Enter your policy number, mobile number, or email address in the appropriate box under 'authentication for claim status'.
• The company will send an OTP to your registered mobile number or email ID.
• Enter it in the appropriate box.
• You will see your HDFC ERGO car insurance claim status on your screen.

Besides checking your comprehensive, third-party, or own-damage car insurance claim status through the Self-Help page, you can also check your claim status in any of the below-mentioned ways:

• Open Google Playstore or iOS App Store and download the HDFC ERGO official app. Log in to your account and visit the 'my policies' section. Then, click on the 'track claims' tab to check your car insurance policy claim status.
• Open HDFC ERGO's official website and click on 'Ask Dia.' Select the 'claims' option and select 'claim status.' Type your policy number (if required), and your policy status will be displayed.

In Review 

HDFC ERGO General Insurance Company Limited is a renowned motor insurance provider in India. It has an extensive branch network to cater to its customers' needs. Moreover, it maintains a super-responsive website to give its customers instant access to HDFC ERGO's services. 

Paytm Insurance simplifies car insurance policy purchases. Besides purchasing and renewing comprehensive, third-party, or own-damage car insurance policies, you can also read insurance blogs to enhance your knowledge and make informed decisions.