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How to Check SBI General Insurance Claim Status?

By Vikas Chandra Das
29 November 2022, 3:49 PM

SBI General Insurance is a leading insurance company with over 6.8 crore customers. Its extensive network has 22,000 branches in over 125 locations. It offers a variety of general insurance products such as health insurance, car insurance, property insurance, etc. Our focus, however, will be on car insurance for this blog.

You can check your claim status if you have filed online car insurance with SBI General Insurance. The website will provide an overview of your claim and the progress made. You can also view any correspondence or communication regarding your claim. You can contact customer service directly if you have any questions about your claim. 

This blog is for you if you have questions about filing an SBI car insurance claim. We'll show you how to look up your claim's progress online and answer any questions you may have.

We will also provide helpful tips on what to do if you have any questions or concerns about your new car insurance claim. So, if you need some assistance checking your claim status, be sure to read on!

Car Claim Status Checking Tips

If you've filed a car insurance claim with SBI General Insurance, you may wonder how to check your claim status. Here are a few tips to help you out:
1. Check Your Account Online: You can check the status of your SBI car insurance claim by logging into your account on the insurer's website. Once you're logged in, you can see the status of your claim under the "my claims" section.
2. Contact Customer Service: If you cannot find the status of your claim online or if you have any other questions about your claim, you can contact SBI's customer service department for assistance. The customer service number for SBI car insurance claims is 1800-102-1111.
3. Know the Timeline: It usually takes 7-10 days for an insurance company to process a car claim. So if it's been more than a week since you filed your lawsuit, it's likely that it's still being processed.

SBI Car Insurance Claim Status: A Step-by-Step Guide

If you have filed a car insurance claim with SBI and are wondering about the status, this guide will help you check it.
To check the status of your SBI automobile insurance claim, you can either:
1. Call the customer care number and give it your policy and claim reference numbers.
2. Visit the nearest SBI branch with your policy documents and claim reference number.
3. Log in to the SBI customer portal with your user ID and password, and then go to the ‘my claims’ section to check the status of your claim.
Once you have checked the status of your claim, you will be able to track its progress until it is settled.

Benefits of SBI Car Insurance Claim

If you own a car, you must have car insurance, as it is mandatory. SBI car insurance provides financial protection against physical damage or bodily injury resulting from traffic collisions and against liability that could also arise.
Here are the benefits of an SBI car insurance claim:
1. You will get the money for repairs: If your car gets damaged in an accident, you can get the money for repairs from SBI car insurance.
2. You will not have to pay anything out of your pocket: If you have comprehensive collision coverage, you will not have to pay anything out of your pocket for the damages caused to your car in an accident for the insured amount, as the insurance company will directly pay the repair shop.
3. Your rates will not go up: Your rates will not go up after you claim your SBI car insurance policy. But frequent claims during the policy term can prompt the insurer to do so.
4. You can cancel your policy anytime: You can cancel your SBI car insurance without penalty or fees. 

How to Check Your SBI Car Insurance Claim Status?

If you are an SBI car insurance policyholder and have filed a claim, you can check the status of your claim online. Here’s how:

  • Visit the official website of SBI General Insurance.
  • Click on the ‘Claim Status’ tab on the top right side of the home page.
  • Enter your policy and claim numbers in the fields and click on ‘Submit’.
  • Your claim status will be displayed on the screen.

    Alternatively, you can check your SBI vehicular insurance claim status by calling the customer service number or writing to them at their registered office address.


Checking SBI car insurance claim status is no longer a hassle. All you need is awareness of how to do it. We have hopefully been successful in letting you know the same. Implement the steps diligently and you're done! When contacting SBI General Insurance Company for car insurance claim queries, make sure to provide it the necessary information. It will then tell you whether or not your claim is approved and how much money you will receive.


1. Where can I verify my SBI car insurance claim?

If you have an SBI automobile insurance policy, you can verify your claim status by logging into your account on the insurer's website. Once you are logged in, you can see the status of your claim and any other information related to your policy. You can also contact the insurer's customer service department if you have questions about your claim status or need further assistance.

2. What is SBI car insurance's claim settlement ratio?

The SBI car insurance claim settlement ratio is the percentage of claims the company pays out concerning the total number of claims filed. The higher the balance, the more likely your lawsuit will be paid. However, it's important to remember that this is just a general guide and that each case is different.

To check your SBI vehicular insurance claim status, you'll need to contact the customer service department. They'll be able to give you an update on where your claim stands and what the next steps are.

3. How can I download the SBI car insurance policy?

To download SBI car insurance, follow these steps:

1. Go to the SBI website and log in to your account.

2. Go to 'quick links' and on to download policy.

3. Choose 'motor policy'.

4. A new page will open where you will be asked to enter your policy number and other details. Enter the required information and click on the ‘submit’ button.

5. Your SBI car insurance policy document will be downloaded to your computer in PDF format.

4. How can I check my SBI car insurance claim?

If you have a car insurance policy with SBI, you can check the status of your claim by logging in to the insurer's website. To do so, go to the 'claims' section and select the 'track claim' option. You will need to enter your claim reference number and other details to view the status of your claim.

You can contact the company's customer service team if you have further questions about checking your SBI car insurance claim status.

5. How can I acquire my SBI claim number?

Claim intimation must be done using the toll-free assistance line number (1800-102-1111), or it may be done through email, letter, or documentation with the details provided.



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