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Get Your HDFC ERGO Car Insurance Policy Copy in a Few Easy Steps

By Juhi Walia
26 October 2022, 12:04 PM

If you are looking for good Indian insurance companies, HDFC ERGO Insurance Company is one of them. Intending to take India on an upward growth trajectory and develop strong mutual trust with its customers, HDFC ERGO Car Insurance Company has covered several districts throughout India and protected them against common dangers through its wide range of innovative products. One such exceptional product by ERGO is your car insurance policy, which has many exciting features.

HDFC ERGO car insurance can access all the information about their insurance policies through the company's official website, including details about the various clauses of their policies, such as deductibles, coverage limits, and any exclusions. In addition, customers can log in to this site to get copies of policy documents that they need during their plan term. Here's how to do it!

Key Elements of Vehicle Insurance Policy Documentation

The vehicle insurance policy provides peace of mind that your vehicle is insured and contains specific coverage details. You will have to present this document during traffic police checks or if you are involved in an accident. The content of the car insurance policy is designed to cater to individual and group needs. Below is a detailed description of the contents of the document, which include:

  • Policy term
  • Policy number
  • Policyholder's name
  • Policy period
  • Type of your insurance policy
  • IDV
  • Premium amount and deductibles
  • Discounts
  • Grievance redressal process
  • Terms and conditions of your insurance policy
  • Vehicle details

Steps to Download HDFC ERGO Car Insurance Policy Online with Your Policy Number

Downloading your copy of HDFC ERGO car insurance is simple.

  • The first step is to open the website of HDFC ERGO and log in using your policy number and password.
  • Now navigate the website to the 'help' tab, then click on the option, 'email policy copy.'
  • Now you need to enter all the details associated with the insurance policy, such as your policy number, vehicle details, email ID, mobile number, etc.
  • When you enter your contact details, an OTP will be sent to your mobile number or email ID. You need to enter the one-time password to verify the details.
  • After the verification process is over, you can see your car insurance policy, which will be sent directly to the email address you provided while purchasing the policy.

Do I Need a Hard Copy of HDFC ERGO Car Insurance Policy?

In the era of digitisation, you don't need to carry hard copies of your documents. But for some, it is good to have paper copies of all their important documents, including their HDFC ERGO car insurance policy. You can get your document from a service provider, an agency, or even from the company itself. The IRDAI or Insurance Regulatory and Development Authority of India has also authorised e-Vahan Bima to digitise the plans. It provides many benefits to consumers, such as affordability, convenience, and ease of purchase.

How to Get a Hard Copy of HDFC ERGO Car Insurance Policy?

The simplest and most obvious way to get a hard copy of your ERGO car insurance policy is by emailing or calling the company. You can find the contact information on the website. If you visit the branch, the officials there will provide you with a physical copy of your policy document. Another way of getting the policy is to visit the official website of HDFC ERGO and log in using your valid details, such as your policy number, contact details, personal details, and vehicle details. After that, you should be able to see your policy, and now you can download it in PDF format and take its printout.

If you have any problems with this approach, you can call your insurance agent and tell them about the issue. Another solution is to call the company on their toll-free number, 7551-196-989, and talk to the customer care executive about the subject. 

How Can I Make Changes to My HDFC ERGO Car Insurance Policy Document?

If you want to make changes to your HDFC ERGO car insurance policy document, you can follow a few easy steps. 

  • First, you must visit the official website of HDFC ERGO and log in using your policy, personal and vehicle details.
  • Then navigate the website and click on the 'help' option. After that, find the 'make changes' option. There you will be asked for your contact details, such as your phone number and email ID.
  • Now you have the option to make changes to your car insurance policy, and as soon as you are done, click on submit.

If you need further assistance, you can call on toll-free number 1800-2666-400 and talk to the customer care executive. 


Now that you thoroughly understand how the policy is written and the information required, you can work on filling out your application. Be sure to keep all documents in a safe place for future reference. 

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1. Is it necessary to carry a hard copy of my HDFC ERGO car insurance policy while driving?

Drivers must always have their vehicle registration and driver's licence with them at all times, but there is no need for them to carry a physical copy of their car insurance policy. It is enough for drivers to show their ID card or driver's licence whenever they need to produce proof of motor insurance. Or you can also show them the digital copy of your car insurance. 

2. How can I check my HDFC ERGO car insurance claim status online?

You can conveniently check your HDFC ERGO car insurance claim status online by navigating the official website and entering your policy details, and the status will be displayed. 

3. How can I cancel my car insurance policy at HDFC ERGO insurance?

For cancellation of the policy, you have to call HDFC ERGO, or you can also email it with your details and ask for cancellation. You can also navigate its website to cancel your policy. Just enter a few details, and you will find the option for cancelling your policy.

4. Which link do I need to follow to make changes to my HDFC Ergo car insurance policy?

To make changes to your HDFC ERGO car Insurance policy, you must visit- https://selfhelp.hdfcergo.com/SelfHelp. 

5. What if I cannot download my HDFC Ergo Car Insurance Policy online?

If you cannot download the copy online, you can call the company on its toll-free number 022 6234 6234 and get assistance. 

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