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Everything You Wanted to Know About National Bike Insurance Claim

18 July 2022, 5:15 PM

An insurance claim will help you a lot in case of an accident. It can help in recovering the damage costs. National Insurance resolves claims when filed properly. Because of its digitalization, National Insurance could reach out to many individuals. Its policyholders should expect a smooth claim resolution process. The customer support team will help you with the entire procedure. Below is everything you need to know about National bike insurance claims.

Documents Required While Settling National Bike Insurance Claims

Your complete National bike insurance protects you against the unexpected and from going bankrupt. A two-wheeler insurance coverage can help pay such costs, but only if you file your claim properly. And appropriate paperwork is essential for a quick and painless claim settlement with the insurance company. Accidental damage or injuries can cause significant financial loss, forcing you to exhaust your savings. When resolving a bike insurance payout, the following documents are needed:

  • A  bike insurance claim that has to be filled and signed.
  • Proof of the Registration Certificate (RC).
  • Self-attested photocopy of the driver's license at the time of the event.
  • Policy copy.
  • The original repair cost, repair bill, and payment receipt are required.

What is the Process for Filing a National Bike Insurance Cashless Claim?

Follow these steps for a seamless cashless settlement.

First, Get in Touch with National General Insurance

To begin with, the person must notify the insurer immediately by dialing its toll-free number or submitting a written claim intimation. In case of theft and third-party claims, FIR is mandatory.

Read more - Easy Steps to File a Two Wheeler Theft Claim

Make a Claim

Within one day, a person from National Insurance will call you. You must provide the following information to the representative:

  • Policy number.
  • The catastrophe happened on this date and at this time.
  • Approximate loss description.
  • Survey site where the loss assessor can inspect the car name of the driver, including contact information and information about their driver's license.

Survey of Damages

A corporate surveyor will identify the injuries as a result of the accident. You can present the surveyor with a completed claim form, documentation, and proofs.

Settlement of Cashless Claims

The surveyor offers clearance after understanding all the factors. The insurer will acknowledge its legal and financial restrictions. You will get all the bike's maintenance costs at the network garage. The claim value is computed by considering the deductibles and devaluation. The garage will send a repair invoice out of which the insurer will deduct the deductibles and pay the remaining to it. You will then need to pay the deductible to get your bike back home.

How Can I Submit a Claim for Reimbursement from National Two-wheeler Insurance?

When the insured cannot or chooses not to ride the bike to a network garage for cashless repairs, he/she can opt for a reimbursement claim. The policyholder may ask the insurance for payment for bike repairs made in other shops. The steps for making a National bike insurance reimbursement application are as follows:

Step 1: Contact the Insurance Company

The policyholder should contact National Insurance and report the damage caused to his/her bike.

Step 2: Registering a complaint

The insured mentions the incident and the insured bike's reference number while speaking with a customer service representative. In exchange, the company provides the policyholder with a special reference number.

Step 3: Damage questionnaire

Before the bike is shipped for maintenance, the insurer hires a surveyor to assess the damage. The inspector provides the estimations for repair expenses of the insured bike.

Step 4: Repair and payment

The insured can bring the bike to the chosen garage when the surveyor accepts the claim. The insurer needs to pay for the repairs, collect repair invoices and send the same to the insurer for settlement. After taking into account the deductibles, the company subsequently repays the claimant.

National Insurance No Claim Bonus

Every insurance business will give its own-damage coverage as a prize for every year without a claim. The incentive is cumulative, meaning it will get better with the passing year. It reaches 50% for the 5th straight year. This is the highest no-claim bonus in bike insurance, customers can receive from their insurance providers. When a customer submits a claim, the NCB is disabled. As a result, you must file a claim once the loss is serious and surpasses the NCB.

NCB policyholders are also intended to retain their insurance policies up to date by renewing them on schedule to maintain their NCB status. If they fail to do so even within 90 days of the policy expiration date, the NCB will be forfeited. To avoid this, insurance providers provide a 90-day time limit from the expiration date. As a result, ensure to update your two-wheeler insurance before the grace period expires. Any interruptions after this time will result in the insurance policy being cancelled and the NCB being forfeited.

Furthermore, if the coverage holder believes that a new bike insurance company is a better fit for renewal, there is no reason to worry because the NCB is transferable. It is a benefit offered to the policyholder in exchange for safe driving behavior; as a result, it is tied to the individual instead of the vehicle. As a result, if you decide to sell your existing two-wheeler and buy a new one, your earned NCB will also be transferred to the new policy.



1. What exactly is IDV for National bike insurance?

IDV refers to Insured Declared Value, which relates to the maximum amount National Insurance will pay if the car is stolen or damaged.

2. Is it possible to file a National bike insurance claim if the policy has expired?

You cannot file a claim if your policy is expired. The maximum time given to renew your policy is within 90 days of the policy expiration date. Doing so in that timeframe will help you retain your policy and its benefits.

3. When must you report an incident to the police and National Insurance?

Following an accident, you must promptly notify National Insurance.

4. How can I obtain a copy of the National General Insurance Company's claim form?

The claim form is available on the official website of National Insurance or at the branch office of the insurer.

5. In the event of a roadside issue, how do I call the National Insurance?

You can contact National General insurance by phoning its support number in the event of a roadside crisis.

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