header Car Insurance

Bajaj Allianz Car Insurance Types and Claims - What You Need To Know?

By Juhi Walia
31 August 2022, 5:39 PM

The name Bajaj Allianz is synonymous with quality insurance. Bajaj Allianz offers a variety of insurance products to individuals and businesses through a joint venture between Bajaj Finserv Ltd. and Allianz SE. As one of the best car insurance companies, Bajaj Allianz offers comprehensive coverage that meets all insurance requirements while protecting the insured. Regarding customer satisfaction and convenience, Bajaj Allianz offers a simple system.

You can enhance your car insurance policy's coverage by adding add-on covers. The Bajaj Allianz customer service department is always ready to help its customers, whether it's when it comes to cashless settlements or 24x7 roadside assistance. With Bajaj Allianz car insurance plans, one can rest assured that their ride is secure.

Various types of automotive insurance policies are available at affordable rates through Bajaj Allianz General Insurance Firm. They typically provide three car insurance plans: comprehensive, third-party liability, and standalone own damage. The purpose of car insurance policies is to protect car owners from the financial and legal consequences of accidents or mishaps by covering compensation for the third party's obligations and losses.

Types of Car Insurance Policies Available With Bajaj Allianz

Any private vehicle can be insured with Bajaj Allianz Car Insurance Policy. The policies offered by the company offer complete protection to policyholders and thier vehicles in case of an unfortunate accident or mishap.

Coverage Types

1. Own Damage - Bajaj Allianz standalone own damage car  insurance covers any damages or losses that the owner suffers to their car due to the following:

  • Explosions, fires, lightning, and self-ignitions
  • Theft or Burglary
  • Strikes and riots
  • Floods, hurricanes, storms, cyclones, earthquakes, etc.
  • Acts of terrorism
  • While on the road, rails, lifts, elevators, or in the air
  • A landslide or a rock slide

2. Third Party or Liability - Bajaj Allianz third party car insurance Insures the third-party person or their property damages due to the insured car's actions.

3. Personal Accident Cover- A beneficiary of the insurance policy receives compensation in the event of a permanent total disability or death of the owner-driver. The cover offers financial support to the families of the insured.

4. Comprehensive Policy: With Bajaj Allianz comprehensive car insurance policy, the insured can not only get protection against third-party liabilities but also against own damages. The policy covers natural/man-made disasters, theft, fire damages, and third-party losses. 

5. Optional/Add-on Covers: The company offers various car insurance add-ons to enhance the overall coverage of your policy. Add-ons like zero depreciation, engine protector, key & lock replacement, 24/7 assistance, consumable expense, conveyance benefit, etc can be purchased during policy issuance or renewal. 

Car Insurance Claims Process by Bajaj Allianz

Details of contact:

  • The company's website is bajajallianz.com.
  • Customer care email: customercare@bajajallianz.co.in
  • Call 1800-209-5858/1800-209-0144 toll-free
  • Call 020-66439001/2/3 to find your nearest cashless garage.

Steps to be taken and supporting documents to be submitted:

1. Claims for Car Accidents

  • Get in touch with Bajaj Allianz immediately at 1800-209-5858.
  • Please fill out the Claim Form and submit it with a signed copy.
  • Submit a copy of the RC book, and policy document, and copy of the driving licence.
  • If necessary, file an FIR (note down the names and contact information of all the people involved)
  • The estimated repair bill for original repairs.
  • Cashless services require only invoice receipts.
  • Please provide the original invoice, estimated bill, and payment receipt if reimbursement is requested.

2. If You are Filing a Claim for Car Theft

  • Get in touch with Bajaj Allianz immediately at 1800-209-5858.
  • Please complete the claim form and lodge it with a duly signed copy.
  • A copy of the driving licence, the RC book, and the policy document are included with the original keys.
  • Submit an FIR copy from the police.
  • Please sign Forms 28, 29, 30, and 35.
  • The police have confirmed the insured vehicle's "No Trace Report."

3. Claims by Third Parties

  • Get in touch with Bajaj Allianz immediately at 1800-209-5858.
  • Ensure that the claim form is signed and lodged.
  • Copies of police reports.
  • A copy of the driver's license, insurance policy, and registration book for the vehicle

The Bajaj Allianz car insurance claim process is outlined in the following steps:

Step 1 - To file a claim, call 1800-209-5858, the toll-free helpline provided by Bajaj Allianz General Insurance.

Step 2 - Make an appointment with a Bajaj Allianz General Insurance authorized network garage to have your vehicle inspected and repaired. Ensure that the surveyor receives all the required documents.

Step 3 - Liability is confirmed by the company.

Step 4 - Choose a cashless facility where the company pays the garage directly for the repair bills up to the amount due.

Step 5 - In cases where cashless payments are not permitted, repair charges and bills must be paid to the surveyor/company.

Step 6 - Delivery of vehicles.


Bajaj Allianz offers 4500+ cashless garages in India to ensure all its customers have an easy and hassle-free claim settlement. One of the company's most vital points is customer support through SMS updates and instant claim assistance. Taking advantage of the plans available is a great way to ensure that you are protected financially from all angles, especially when you add on the appropriate features.



1. How can I claim my Bajaj Allianz car insurance?

First, contact 1800-209-5858 or register online at the insurer. You can use the towing facility and round-the-clock road assistance services to return your vehicle to the garage after an accident. Surveying and settling claims are the final steps.

2. Is Bajaj Allianz car insurance a good policy?

In addition to third-party liability coverage, Bajaj Allianz car insurance also covers own damage. It also covers the legal liabilities of paid drivers and cleaners in case of damage to accessories. A reasonable price range is offered with this policy. Nevertheless, claims can be settled quickly and easily.

3. Can I purchase the Bajaj Allianz car insurance policy online?

You can purchase car insurance online through Bajaj Allianz General Insurance Company. The service also offers you the option of paying with a debit or credit card or through an internet banking service.

4. In how much time does a Bajaj Allianz car insurance claim get settled?

It is straightforward and quick to settle a claim with Bajaj Allianz car insurance. Typically, the claim is paid within 3 business days. Additionally, according to the company, all claims will be resolved within seven business days.

5. Am I allowed to transfer my liability-only insurance to Bajaj Allianz car insurance?

Bajaj Allianz offers car insurance with third-party liability coverage. Bajaj Allianz General Insurance Company needs to be contacted for a portability request.

6. Can Bajaj Allianz's comprehensive policies be enhanced with add-ons? Does it affect premiums in any way?

A comprehensive policy allows you to choose add-ons of your choice. According to the add-ons chosen, the premium amount is determined.

Car Insurance banner
Car Insurance

Starting at only ₹6 per Day*

Enter your details to buy Car Insurance
By proceeding you agree to Terms & Conditions
Proceed without car number