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New India Assurance General Insurance two wheeler insurance claim settlement has newly gained popularity for its flawless ratio of 89.60% claim agreement rate in the financial year 2019-2020. New India Assurance has successfully formed a simplistic claim agreement procedure through digitalization.
New India Assurance bike insurance claim has established both off and online procedures to settle claims. Active client assistance is always there for the policyholders 24 hours a day.
The documents listed below are a must requirement during insurance claim:-
To file a claim on New India Assurance bike insurance online, follow the steps below.
The New India Assurance has created simple steps for claiming the two-wheeler bike insurance claim:-
You should send the news to the insurance company immediately after the insured bike's accident, damage, or theft.
An insurance company agent connects to you and issues a bike insurance claim form. Then you should give the following details to the agent for the two-wheeler insurance claim.
To examine the extent of losses caused to the vehicle, a company surveyor is dispatched to the location of the incident. For property damage to a third-party, you should give your vehicle registration number. Someone can act as a witness to the incident. The analyst estimates the cost of repairs and collects the properly filled claim form, policy documents, and proof of the incident.
After the verification process of the surveyor, the insurance company reveals the expenses after calculating the factors of deprecation and deductibles. If the bike is in immobile condition, the towing charge is payable by the company up to INR 300. After the repairs are done in the garage, the insurer pays off the damaging charges directly to the network garage.
One can register a reimbursement New India Assurance two-wheeler claim if a network garage is not accessible for whatever reasons or wish to take it to a different garage of their choice. This type of claim covers the expenses for the repairs done in the garage.
You must address the team of New India Assurance General Insurance within 24 hours of the incident being occurred. Dail their toll-free number 1800-209-1415 or visit their nearest office.
An assistant from the company calls you back after that. You will have to provide your policy number to the executive and give them all the incident details. After the conversation, you will receive a unique claim reference number from the claim assistant.
A surveyor is sent by the insurer to inspect the bike's condition before it is sent for repairs. Then the analyst prepares an estimate of the cost of repair. After the inspection, you have to submit all the relevant documents, policy numbers, and the properly filled form.
You can take your bike to a desired garage after the surveyor approves. You can get your bike repaired by paying from your pocket. To get the reimbursement, you have to submit the original repair bills and the rest of the policy documents. The company checks the details and finally releases the sum after calculating all the deductibles and depreciation.
The claim is declined by the insurance company under the following conditions:
When you buy a two-wheeler own-damage or comprehensive insurance policy from New India, you become eligible for the No Claim Bonus (NCB). It is a reward that you get from an insurance provider for a claimless year. It is cumulative and hence increases up to 50% in the 5th successive year. For any claim, no matter how minor, you will lose your no-claim bonus. Thus, it's advised that every policyholder avoids filing a claim unless the accident is unbearable.
Furthermore, it's also advised that the policyholder maintains timely renewal of the insurance to ensure the gathered no-claim bonus remains whole. If the policyholder fails to do so, the NCB will be permanently lost. For these situations, New India Assurance offers an extension of 90 days after the insurance expiry date. Any delays after this date will lead to the cancellation of the insurance policy and the NCB with it. If you wish to get another company for your insurance, these NCBs can be transferred. This is because the reward is given to the policyholder for his safe driving skills and hence, isn't attached to any individual two-wheeler.
After meeting an accident, visit the nearest branch of New India Assurance or contact them via calling on their toll-free number 1800-209-1415.
No, the customer care team at New India Assurance is very cooperative. They try their best to help you in your crisis. So filing a claim would not be a difficult task.
The policyholder must have either a comprehensive or standalone bike policy. In addition to this, your last year should be a claim-free one.
The company’s head office address is New India Building, 87, Mahatma Gandhi Road, Fort, Mumbai - 400 001
With the New India Assurance website, you can see the premiums with yearly or monthly breakups.
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