New India Assurance Two Wheeler Insurance FAQs

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Overview

  • 1. What are the documents required at the time of claim?

    Documents required at the time of claim settlement are:

    1. Copy of the claim intimation letter
    2. Copy of the policy document and the latest premium receipt
    3. Duly filled claim form
    4. Registration certificate of the bike
    5. Driving Licence of the driver
    6. Estimate of repairs from the repairer and the stamped receipts
    7. Verification of Road Tax
    8. Police Panchnama / FIR
    9. Fit certificate
    10. Bills and cash Memos of repairs
  • 2. What is the amount of expenses the customers have to bear?

    The customer has to bear the depreciation cost, compulsory excess and in case the salvage is not surrendered to the company, the reasonable value of the same.

  • 3. Can the cost of repair be paid to the repairer directly?

    The cost of repair can be directly paid to the repairer in case the repair is done from a cashless/network garage. In case of any other garage other than an approved garage, payment cannot be made directly to the repairer.

  • 4. What is the Solatium Fund Scheme?

    Solatium Fund Scheme is a central government scheme which provides a cover to the victims of ‘Hit and Runs’ motor accidents to the extent of INR 25,000 in case of death or INR 12,500 in case of serious injury.

Renewal

  • 1. How to apply for New India Assurance bike insurance online?

    Very simple, just go to New India Assurance’s official website and opt for the renewal option.

  • 2. Is the New India Assurance bike insurance renewal procedure very difficult?

    No, it is a straightforward and quick process. Visit the nearest New India Assurance branch or apply online.

  • 3. How is the customer support from New India Assurance?

    New India Assurance has a dedicated team of more customer support agents who provides 24x7 customer assistance.

  • 4. What is the experience of New India Assurance two-wheeler insurance renewal?

    New India Assurance has a team of very humble people for offline renewal and a great website for the online renewal process. Customers are satisfied with their service.

Claim

  • 1. How can I file a New India Assurance claim?

    After meeting an accident, visit the nearest branch of New India Assurance or contact them via calling on their toll-free number 1800-209-1415.

  • 2. Is filing a New India Assurance claim very hard?

    No, the customer care team at New India Assurance is very cooperative. They try their best to help you in your crisis. So filing a claim would not be a difficult task.

  • 3. What is the criteria to claim a New India Assurance no-claim bonus?

    The policyholder must have either a comprehensive or standalone bike policy. In addition to this, your last year should be a claim-free one.

  • 4. Where is the New India Assurance company head office located?

    The company’s head office address is New India Building, 87, Mahatma Gandhi Road, Fort, Mumbai - 400 001

  • 5. Can I calculate New India bike insurance premiums online?

    With the New India Assurance website, you can see the premiums with yearly or monthly breakups.

Policy Download

  • 1. What are the requirements for the New India Assurance two-wheeler insurance policy download?

    You either need to have a policy number or online active account with New India Assurance for policy download.

  • 2. What are the documents required for the New India Assurance bike insurance copy download?

    New India Assurance two-wheeler insurance copy download can be done by only having your bike insurance policy number.

  • 3. Which process is more convenient to get a New India Assurance two-wheeler insurance policy copy?

    An individual should get their insurance policy copy online as it is a convenient option as compared to an offline mode of getting the policy copy.  

  • 4. Why should one trust New India Assurance bike insurance?

    Trust redefines relations at New India Assurance. The company, founded by Sir Dorabji Tata in 1919, consistently strives to make insurance more straightforward, more affordable, and more dependable. In New India Assurance pledges are kept, claims are satisfied, and lives are nourished with ultimate dedication.

  • 5. Is it ok if I do not carry a hard copy of my New India Assurance bike insurance?

    Previously it wasn't, but after the launch of the E-Vahan Bima app, the policyholders can now keep their soft copies safe digitally. So they don't need to carry a hard copy while on the road.

Add On Covers

  • 1. What are the advantages of New India Assurance two-wheeler add-on covers?

    Add-on covers are extra benefits that are added over your existing insurance policy, which covers extra liabilities in exchange for some extra premium. Coverage enhancement is one of the major advantages that you get from add-ons. 

  • 2. Who buys an extra New India Assurance add-on for their vehicle?

    If you have just bought your dream bike or any expensive two-wheeler, you can have your dream vehicle insured with extra add-ons of your choice and get peace of mind while you ride your vehicle. 

  • 3. Is New India Assurance two-wheeler insurance IRDAI verified?

    Yes, being a very old and renowned insurance company, New India Assurance is IDRAI certified.

  • 4. Can New India Assurance add-on insurance policy be renewed online?

    Yes, with their user-friendly website New India Assurance bike insurance add-ons can be easily renewed in online mode.

  • 5. Can I cancel my ongoing New India Assurance two-wheeler insurance policy?

    Yes, it is possible to cancel an ongoing insurance policy of a vehicle, But to make this happen, you must submit your newly bought bike insurance and submit it to your RTO so that they can cancel your previous insurance policy.

Comprehensive

  • 1. Who can get New India comprehensive bike insurance?

    Any person who has purchased a new or a second-hand vehicle can get comprehensive insurance from the New India Insurance.

  • 2. Do I need a vehicle verification?

    Every vehicle should be registered in the owner’s name with the Regional Transport Authority in India.

  • 3. Can I raise New india Insurance claim online?

    You can raise a claim online by following the simple process mentioned on the official website of New India Insurance.

  • 4. Is New India’s comprehensive two-wheeler insurance reliable?

    You can raise a claim online by following the simple process mentioned on the official website of New India Insurance.

Third-Party

  • 1. Who should buy a New India Assurance third-party motor insurance policy?

    Anyone who has purchased a second-hand or a brand new bike must get a third-party insurance policy as per government rules.

  • 2. Can I claim own damages for minor accidents under New India Assurance policy?

    No, only third-party liabilities can be claimed with New India Assurance third-party bike insurance.

  • 3. Is New India Assurance third-party policy sufficient for Indian drivers?

    It is recommended to buy your own damage policy on top of your compulsory third-party insurance policy.

  • 4. Can I change insurance providers at the time of New India Assurance policy renewal?

    Yes, at the time of the policy renewal, you can switch insurance providers.

  • 5. What is the official website for the New India Asssurance?

    The official web portal for New India Assurance is https://www.newindia.co.in/portal/. 

Zero Depreciation

  • 1. Is New India Assurance zero depreciation cover mandatory?

    A zero depreciation cover is an optional add-on you can get in your vehicle insurance policy. Having this add-on in your plan ensures your insurer will not charge for your vehicle's depreciation during claims.

  • 2. What are the prerequisites for getting New India Assurance zero dep insurance?

    Your vehicle must be below 5 years old. And, you must own either a comprehensive or standalone bike insurance policy.

  • 3. Does it make sense to go for New India Assurance zero depreciation cover?

    If you have bought a fairly new vehicle also if you live in accidental-prone area,  it makes sense to conclude a zero depreciation cover.

  • 4. How to claim New India Assurance zero dep cover?

    It's an easy process that you can follow up on the New India Assurance website.

  • 5. Is New India Assurance zero dep two-wheeler insurance trustworthy?

    Being so old company with positive characteristics in its portfolio, don’t worry about trust.

Own Damage

  • 1. Who can get a New India standalone two-wheeler insurance?

    Anyone who has purchased a new or a second-hand vehicle can get standalone insurance from New India. Plus, one also needs to have the mandatory third-party bike insurance.

  • 2. Do I need a vehicle verification before buying New India standalone OD policy?

    Your vehicle should be registered in its name with the Regional Transport Authority (RTO) in India.

  • 3. How to claim my New India standalone two-wheeler insurance?

    It is an easy process that you can follow up on the New India Asssurance website.

  • 4. Is New India standalone two-wheeler insurance reliable?

    Being such an old company with a positive reputation, you do not need to worry about reliability.

  • 5. What is NCB mean in New India standalone bike insurance?

    No-claim bonus (NCB) is a reward given by your insurance company on not raising a claim during the policy tenure. You can further use your accumulated NCB to avail discount on your next policy premium. 

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