Oriental Two Wheeler Insurance FAQs

You can avail the following discounts in the premium amount of the Oriental two-wheeler insurance policy: 

• Discount for the anti-theft device- 
  If you install an anti-theft device in your vehicle, then you can avail a premium discount as the amount of premium will be lower if your vehicle is safe. 
   
• Voluntary deductible- 
  A deductible is an amount that you are required to pay at the time of claiming the two-wheeler policy. Voluntary Deductible reduces the amount of premium of your policy. Higher the voluntary deductible, lower will be your premium. 
   
• No-claim bonus- 
  If you have not made any claim in the previous year or years in the existing policy, then you can avail no-claim bonus on the amount of premium of the new policy. 
   
• Automobile Association Discount- You will be granted a discount if you are a member of the Automobile Association of India.

Oriental two-wheeler insurance offers the following add-ons to be brought at an additional premium cost. You can buy one or more than one of the following two-wheeler add ons: 

• Return to invoice cover
• Nil depreciation cover
• Consumable cover
• Accessories cover
• Engine protection
• Loss of personal items

You can renew the Oriental two-wheeler insurance policy by visiting the website (https://orientalinsurance.org.in/web/guest/renew?isSelected=renew&isRefresh=true ) of the insurance company and entering your existing policy number along with other policy details. After you fill in the details of your existing policy, it will calculate the premium amount. If you find the amount of premium reasonable, you can proceed by entering the customer portal information for renewal of the policy and pay the premium. Your policy will be renewed instantly.

Incurred Claim Ratio refers to the ratio of net insurance claim settled by the insurance company to the net premiums collected in any given financial year. The incurred claim ratio of The Oriental Motor Insurance for the financial year 2018-19 was 112.62%. (Source: https://www.irdai.gov.in/ADMINCMS/cms/frmGeneral_NoYearLayout.aspx?page=PageNo3976 )

You are required to submit the following documents at the time of settlement of Oriental two-wheeler insurance plan: 

• Filled & signed claim application form
• A copy of the policy document
• Copy of registration certificate (self-attested)
• Driving licence of the person driving the vehicle at the time of the accident
• Original repair invoice along with repair estimate and the payment received in case of non-cashless claims
• Original repair invoice in case of cashless settlement of the claim
• Copy of FIR (in case of accident, theft)

Yes, you may alter your contact information upon renewal under the area for policyholder personal information.

Yes, you may transfer your former insurer's no claim bonus to your Oriental bike insurance coverage to save money on your renewal price.

Yes, at the time of renewal, you can modify your insurance length from one year to 2 or 3 years.

Within a few days of purchasing your bike insurance through the offline method, you will get a hard copy at your home address via courier.

More information regarding the Oriental bike insurance renewal procedure may be found on the company's official website or by calling 1800 118485 or 011-33208485. (chargeable).

You cannot file a claim under Oriental insurance for the insured's bike's resultant loss or damage.

• Eyewitness accounts (you can collect the contact numbers of the eyewitnesses)
• Images from the scene of the event (accident or theft) 
• Pictures of the insured's bike after the collision, clearly demonstrating the degree of the damage.

Oriental Insurance's helpline lines are 1800-118-485 and 011-33208485, and they may be reached in a roadside emergency (chargeable).

If the insured's bike is stolen, the insurer gives the calculated Insured Declared Value (IDV) after deducting depreciation and deductible.

The coverage length is one year; however, for first time bike owners, the policy tenure is 5 years. 

You can reach out to the Oriental two-wheeler Insurance team by email at csd@orientalinsurance.co.in, or you can call the toll-free number 1800-118-485.

You can contact your insurance agent, or you can write to the email id of Oriental Insurance to get the duplicate insurance copy online, or even you can download the soft copy from the website.

The users can download and can go through all the details of the insurance policy, and in case of any modifications or misunderstandings, they can sort them out.

1. Type of policy
2. Duration of policy
3. Premiums, inclusions & exclusions, IDV, etc

The motor claim form is a document that can be downloaded from the official website of Oriental Insurance. It contains all the information about the user and the type of the policy he opted for, etc.

Yes, you have to pay additional premium to buy these add-on covers.  

You can contact the customer service representative by getting in touch with the toll-free number at 1800-118-485. You can also contact them at the email address portal.support@orientalinsurance.com.

The options are available with both Oriental comprehensive and standalone own damage automobile insurance policies.

Before purchasing it, you should understand the coverage, features, and premium amount of a bike insurance add-on.

No, comprehensive vehicle insurance is not required by law; nonetheless, it is recommended for all bike owners since it covers third-party liabilities and damages to the insured's automobile in the event of a road accident or other disaster.

Yes, in case of ownership transfer, you can move the policy from one vehicle to another.

The type of add-on cover you choose is determined by your needs. However, the following are the add-on coverings that automobile owners frequently choose: - Roadside assistance coverage, invoice-price protection, zero depreciation coverage, coverage for consumables, cover for the engine, NCB protection cover, etc.

You can drop off your policy documentation at your local branch. After deducting any applicable cancellation costs, reimbursements will be issued straight to your bank account. 

If the covered bike is damaged at the time of accident, the insurer will cover half of the cost of repair or replacement. However, there is no coverage for tyre or tube puncture damage alone.

• Keeps you financially and legally protected against third-party liabilities.
• Affordable premiums.
• Easy to buy online.
• Quick cashless claim settlement.

The coverage length is one year. However, if you are a new bike owner, the policy tenure of your liability-only insurance must be 5 years.

The policy may be purchased online or offline (visiting the nearest branch location).

The Indian Motor Vehicles Act mandates third-party bike insurance. If the owner of a two-wheeler is discovered without third-party bike insurance, legal action or a penalty may be taken. Customers can select Oriental third-party bike insurance according to their needs.

Most insurance firms prefer to offer 0% depreciation coverage solely to new or less than five-year-old vehicles. Varied insurance providers, on the other hand, have different automobile age restrictions for zero depreciation coverage.

A zero-depreciation policy is recommended for all automobile owners. However, it is especially recommended for the following: 

• Owners of new automobiles. 
• People who drive in high-accident zones.
• Those who are disturbed by little scrapes.
• Two-wheeler owners who have pricey components.

It is mostly determined by the bike's age, manufacture, and type, as well as its geographical location.

IDV is a guaranteed sum that the policyholder receives in case of theft or total loss of the protected vehicle. 

Bike's original/invoice value - Bike’s registration fee and depreciation value = Insured Declared Value (IDV)

No, this add-on coverage is only available if your automobile is less than 5 years old.

All new two-wheelers must have a 5-year insurance policy, according to the IRDAI. This was done to guarantee that the greatest number of two-wheelers are insured, as well as to reduce the number of lapsed, expired, and uninsured vehicles.

A standalone own damage bike insurance policy protects the policyholder's own covered bike against any losses or damages caused as a result of an accident or incident.

For claiming the Oriental bike insurance online, you can navigate to the main website and you can register a claim.

Yes, Oriental Insurance is owned by the government.