DHFL Bike Insurance Claim

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DHFL General Insurance has a long history of rescuing policyholders from life's unpleasant circumstances and providing them with peace of mind through its bike insurance coverage.

They have garnered a large number of consumers due to their simple and cost-effective products and simple insurance purchasing process.

DHFL General Insurance has built an effective customer service department to greatly assist policyholders during claims. The online and in-person clearing and settlement procedures for DHFL bike insurance policies are both concise and structured. Insurance carriers have access to active client help 24 hours a day, 7 days a week.

List of Documents Required During Claim Settlement

When resolving a bike insurance claim, the following papers are considered necessary:

  • Form of claim properly completed and signed
  • Driving licence of the individual driving at the time of the accident 
  • Policy copy
  • Reimbursement claims require the original repair estimate, repair invoice, and payment receipt.
  • For cashless claims, save the original repair invoice.

How to Make a DHFL Cashless Bike Insurance Claim?

In the following easy procedures, DHFL General Insurance has designed a claim settlement method for the bike insurance policy.

Contact DHFL General Insurance 

It is crucial to notify the insurance within 24 hours of the insured's bike being damaged or stolen. Policyholders can contact DHFL General Insurance via the following methods:

  • Calling the toll-free number 1800 123 0004
  • By emailing mycare@dhflinsurance.com
  • Using the app on your phone
  • By heading down to the nearest branch

 File a Claim

After the notification, an insurance company representative contacts you. You have to provide the following information to them:

  • Insured's name
  • Insured's phone numbers
  • Policy number
  • Losing date and time
  • Location of the event
  • The type of loss and its approximate extent
  • The person at the lost site's location and contact details

Your claim is successfully registered once the agent gives you a claim registration number.

Damages Assessment

A professional surveyor is sent to find out the extent of the damage to the motorcycle caused by the accident. The surveyor calculates the cost of repairs and collects the properly completed claim form, policy documentation, and incident evidence. If the vehicle is involved in third-party property damage, as proof, you might include the contact information of any witnesses.

Claim Resolution

The surveyor approves examining all factors. The insurer verifies its financial and legal obligations and directly pays to the network  garage for repairing costs. The claim amount is computed after deducting the deductibles and depreciation.

How to Make a DHFL Reimbursement Bike Insurance Claim?

If you fail to transport the insured's bike to the network garage or choose to fix it elsewhere, you can file a refund claim. A reimbursement claim assures that the insured's bike repair costs are covered. The processes for submitting a refund claim are outlined below.

Contact the Insurance Company

The policyholder can contact DHFL General Insurance through the following platforms:

  • Calling the toll-free number 1800 123 0004
  • By contacting mycare@dhflinsurance.com
  • Using the app on your phone
  • By going straight to the nearest branch
  • The policyholder should notify the company as soon as possible following the incident
  • Submit Your Claim

After the notification, a representative from DHFL General Insurance calls you back. The policy number and other vital information must be submitted to the executive. The executive gives you a unique claim reference number.

Analysis of the Damages

A professional is hired by the insurance company to inspect the motorcycle's condition. Before the examination, the damaged bike should not be moved. The surveyor prepares a cost estimate for repairs and gathers the necessary paperwork, including a properly completed claim form, witness contact information, and images of the occurrence as verification.

Repair and Reimbursement

You can take the bike to your personally preferred garage and have it fixed at your own expense once the surveyor has given his clearance. The original bills and receipts for the repair and the policy documentation must be given to the insurer for reimbursement when the repair is finished. The company analyzes the situation and reimburses the claim, taking into consideration all deductibles and depreciation.

Common DHFL Bike Insurance Claim Rejection Reasons

For claim approval, DHFL General Insurance has a set of precise requirements. The insurance claim turns down in the following circumstances:

  • Fraudulent claim registration
  • Improper coverage amount claimed
  • Facts are deliberately misinterpreted
  • Vehicle parts not functioning correctly
  • Driving without a valid driver's licence
  • Drunk driving
  • Lack of important information needed to process the claim
  • Act of negligence for failing to notify the insurance of the accident

DHFL No Claim Bonus

You are eligible for the no-claim bonus when you acquire an own-damage or comprehensive insurance policy for your two-wheeler from DHFL Insurance. The no-claim bonus is a reward granted by your insurance company after a year of no claims. This award is cumulative, rising to 50% after the fifth consecutive year. Whatever claim, no matter how little, will result in the loss of the no-claim bonus. As a result, every policyholder should avoid filing a claim unless the accident is significant.

DHFL Bike Insurance Claim FAQs

  • 1. Where can I buy DHFL Insurance for my bike?

    You can purchase DHFL Insurance online or by visiting their nearby offices.

  • 2. Where is the DHFL Insurance company head office located?

    DHFL General Insurance Limited is a well-known insurance company and has headquarters in Mumbai, Maharashtra, India

  • 3. Can we see our DHFL bike insurance premium breakups before buying?

    With the DHFL Insurance website, you can see your premiums with yearly or monthly breakups.

  • 4. Is customer service of DHFL Insurance company available all the time?

    DHFL customer assistance is available 24x7.

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